Philips GC4400 series - Manual (Page 15)

guarantee & service
If you need information or if you have a problem, please visit the Philips
website at www.philips.com or contact the Philips Consumer Care
Centre in your country (you find its phone number in the worldwide
guarantee leaflet). If there is no Consumer Care Centre in your country,
go to your local Philips dealer.
troubleshooting
If the appliance does not work or does not work properly, first check the
list below. If the problem is not mentioned in this list, the appliance
probably has a defect. In that case we advise you to take the appliance to
your dealer or to an authorised Philips service centre.
Problem Possible cause Solution
The iron is
plugged in,
but the
soleplate is
cold.
There is a
connection
problem.
Check the mains cord, the plug
and the wall socket.
The temperature
dial is set to MIN.
Set the temperature dial to the
required position.
The iron
does not
produce any
steam.
There is not
enough water in
the water tank.
Fill the water tank (see chapter
‘Preparing for use’, section ‘Filling
the water tank’).
The steam control
is set to position 0.
Set the steam control to a
position between 1 and 6 (see
chapter ‘Using the appliance’,
section ‘Steam ironing’).
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