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Troubleshooting tips, Before you call for service – Hotpoint VLXR1020 User Manual

Page 10

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WATER

Possible Causes

What To Do

Too many suds

Type of detergent

Switch to a lower sudsing detergent brand and follow

instructions on package.

Very soft water

Try less detergent.

Too much detergent

Measure your detergent carefully. Use less soap if you

have soft water, a smaller load, or a lightly soiled load.

Water leaks

Fill hoses or drain hose is

Make sure hose connections are tight at faucets and

improperly connected

rubber washers are installed. Make sure end of drain
hose is correctly inserted in and secured to drain facility.

Household drain may

Check household plumbing. You may need to call

be clogged

a plumber.

Constant water pressure

Tighten hoses at the faucets and turn the water off after

to the fill hoses at the

each use.

water source

Check condition of the fill hoses; they should be

replaced every 5 years.

Using too much detergent

Use less detergent. Use less soap if you have soft water,

in washer

a smaller load, or a lightly soiled load.

Water temperature

Cooler water temperatures

New laundry detergents have been formulated to work

seems incorrect

provide improved energy

with cooler water temperatures without affecting wash

efficiency

performance.

Control is not set properly

Check water temperature control (on some models) or

Cycle knob and adjust.

Water supply is turned off

Turn both hot and cold faucets fully on and make sure

or improperly connected

hoses are connected to correct faucets.

Water valve screens are

Turn off the water source and remove the water

stopped up

connection hoses from the upper back of the washer.
Use a brush or toothpick to clean the screens in the
machine. Reconnect the hoses and turn the water back on.

House water heater is

Make sure house water heater is delivering water at

not set properly

120°F–140°F (48°C–60°C).

Water won’t drain

Drain hose is kinked or

Straighten drain hose and make sure washer is not

improperly connected

sitting on it.

Top of drain outlet should be less than 8 ft. (2.5 m)

above floor.

Operating Instructions

Safety Instructions

Consumer Support

Tr

oubleshooting T

ips

10

Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit www.Hotpoint.com. You may not need to call for service.

Before you call for service…

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