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Consumer information, Dealer locator information, Customer service information – HONDA HRX217HXA User Manual

Page 19: Distributor's limited warranty

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19

CONSUMER INFORMATION

REPLACEMENT PARTS,
OPTIONAL EQUIPMENT, AND SERVICE ITEMS

Contact an authorized Honda servicing dealer to purchase any of

these (or other) genuine, original Honda items for your lawn mower.

DEALER LOCATOR INFORMATION

To find an Authorized Honda Servicing Dealer anywhere in the United
States:

Call (800) 426-7701

or visit our website:

www.hondapowerequipment.com/dea.htm

CUSTOMER SERVICE INFORMATION

Honda Power Equipment dealership personnel are trained
professionals. They should be able to answer any question you may
have. If you encounter a problem that your dealer does not solve to
your satisfaction, please discuss it with the dealership's management.
The Service Manager or General Manager can help. Almost all
problems are solved in this way.

If you are dissatisfied with the decision made by the dealership's
management, contact the Honda Power Equipment Customer
Relations Office. You can write:

American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, GA 30005-8847

Or telephone: (770) 497-6400 M-F, 8:30 a.m. - 8:00 p.m. ET

When you write or call, please give us this information:

Model and serial numbers (page 16)

Name of the dealer who sold the lawn mower to you

Name and address of the dealer who services your lawn mower

Date of purchase

Your name, address, and telephone number

A detailed description of the problem

Honda Publications

These publications give you additional information for maintaining and
repairing your lawn mower.

Shop Manual—This manual covers complete maintenance and
overhaul procedures. It is intended to be used by a skilled technician.
Available through your Honda dealer or through
Helm Inc. at (888) 292-5395 or visit
www.hondapowerequipment.com/own.htm

Parts Catalog—This manual provides complete illustrated parts lists
and is available through your Honda dealer.

Frequently Asked Questions—The Honda Power Equipment web
site provides additional information for users of Honda equipment.
Visit www.hondapowerequipment.com/faq.htm.

DISTRIBUTOR'S LIMITED WARRANTY

This warranty is limited to the following Honda Power Equipment
products when distributed by American Honda Motor Co., Inc., Power
Equipment Division, 4900 Marconi Drive, Alpharetta, Georgia

30005-8847.

*Length of Warranty: Batteries supplied with applicable products as
standard, original equipment are covered by this warranty for a period
of 12 months (noncommercial use) or 3 months (commercial/rental
use) from the date of original retail product purchase.

** Limited lifetime HRX mower deck warranty applies to lawn mowers
purchased on or after November 1, 2006. Deck warranty is valid for
the original purchaser only.

Replacement Parts

Item

Part Number

Notes

Spark plug

98079-56846

NGK (brand) BPR6ES

Air filter

17211-ZL8-003

Paper

Lower blade

72511-VH7-000

A torque wrench is
required to install blades.

Upper blade

72531-VH7-000

Grass bag

81320-VH7-000

Fabric bag only, no frame

Front wheel/tire

44710-VH7-000ZA

HRX217HXA only

44710-VH7-B00ZA

HRX217HMA only

Rear wheel/tire

42710-VH7-000

Battery 31500-VH7-B01

HRX217HMA

only

Spare key

35110-772-013

HRX217HMA only

Optional Equipment

Item

Part Number

Notes

Spark arrester
parts

18350-ZL8-000

Arrester and deflector

18356-ZL8-000

ID Plate

90055-ZE1-000

Screw (two required)

Mower deck
guard kit

06761-VH7-000AH

Protects the side of the
mower deck when
mowing against curbs

Service Items

Item

Part Number

Notes

SAE 10W-30
engine oil

08207-10W30

Universal lawn
mower cover

08P59-VE2-000AH

Silicone spray

08209-0001

Lubricates control cable
cores

Fuel stabilizer

08732-0001

For long term storage

Matte black
touch-up paint
(aerosol can)

08707-NH105

For handlebar only

PRODUCTS COVERED
BY THIS WARRANTY

LENGTH OF WARRANTY*
(from date of original retail purchase)

Noncommercial/
Nonrental

Commercial/
Rental

HRX lawn mower

36 months

3 months

HRX Mower Decks

Limited Lifetime**

3 months

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