Consumer information, Dealer locator information, Customer service information – HONDA HRX217HXA User Manual
Page 19: Distributor's limited warranty
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CONSUMER INFORMATION
REPLACEMENT PARTS,
OPTIONAL EQUIPMENT, AND SERVICE ITEMS
Contact an authorized Honda servicing dealer to purchase any of
these (or other) genuine, original Honda items for your lawn mower.
DEALER LOCATOR INFORMATION
To find an Authorized Honda Servicing Dealer anywhere in the United
States:
Call (800) 426-7701
or visit our website:
www.hondapowerequipment.com/dea.htm
CUSTOMER SERVICE INFORMATION
Honda Power Equipment dealership personnel are trained
professionals. They should be able to answer any question you may
have. If you encounter a problem that your dealer does not solve to
your satisfaction, please discuss it with the dealership's management.
The Service Manager or General Manager can help. Almost all
problems are solved in this way.
If you are dissatisfied with the decision made by the dealership's
management, contact the Honda Power Equipment Customer
Relations Office. You can write:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, GA 30005-8847
Or telephone: (770) 497-6400 M-F, 8:30 a.m. - 8:00 p.m. ET
When you write or call, please give us this information:
•
Model and serial numbers (page 16)
•
Name of the dealer who sold the lawn mower to you
•
Name and address of the dealer who services your lawn mower
•
Date of purchase
•
Your name, address, and telephone number
•
A detailed description of the problem
Honda Publications
These publications give you additional information for maintaining and
repairing your lawn mower.
Shop Manual—This manual covers complete maintenance and
overhaul procedures. It is intended to be used by a skilled technician.
Available through your Honda dealer or through
Helm Inc. at (888) 292-5395 or visit
www.hondapowerequipment.com/own.htm
Parts Catalog—This manual provides complete illustrated parts lists
and is available through your Honda dealer.
Frequently Asked Questions—The Honda Power Equipment web
site provides additional information for users of Honda equipment.
Visit www.hondapowerequipment.com/faq.htm.
DISTRIBUTOR'S LIMITED WARRANTY
This warranty is limited to the following Honda Power Equipment
products when distributed by American Honda Motor Co., Inc., Power
Equipment Division, 4900 Marconi Drive, Alpharetta, Georgia
30005-8847.
*Length of Warranty: Batteries supplied with applicable products as
standard, original equipment are covered by this warranty for a period
of 12 months (noncommercial use) or 3 months (commercial/rental
use) from the date of original retail product purchase.
** Limited lifetime HRX mower deck warranty applies to lawn mowers
purchased on or after November 1, 2006. Deck warranty is valid for
the original purchaser only.
Replacement Parts
Item
Part Number
Notes
Spark plug
98079-56846
NGK (brand) BPR6ES
Air filter
17211-ZL8-003
Paper
Lower blade
72511-VH7-000
A torque wrench is
required to install blades.
Upper blade
72531-VH7-000
Grass bag
81320-VH7-000
Fabric bag only, no frame
Front wheel/tire
44710-VH7-000ZA
HRX217HXA only
44710-VH7-B00ZA
HRX217HMA only
Rear wheel/tire
42710-VH7-000
Battery 31500-VH7-B01
HRX217HMA
only
Spare key
35110-772-013
HRX217HMA only
Optional Equipment
Item
Part Number
Notes
Spark arrester
parts
18350-ZL8-000
Arrester and deflector
18356-ZL8-000
ID Plate
90055-ZE1-000
Screw (two required)
Mower deck
guard kit
06761-VH7-000AH
Protects the side of the
mower deck when
mowing against curbs
Service Items
Item
Part Number
Notes
SAE 10W-30
engine oil
08207-10W30
Universal lawn
mower cover
08P59-VE2-000AH
Silicone spray
08209-0001
Lubricates control cable
cores
Fuel stabilizer
08732-0001
For long term storage
Matte black
touch-up paint
(aerosol can)
08707-NH105
For handlebar only
PRODUCTS COVERED
BY THIS WARRANTY
LENGTH OF WARRANTY*
(from date of original retail purchase)
Noncommercial/
Nonrental
Commercial/
Rental
HRX lawn mower
36 months
3 months
HRX Mower Decks
Limited Lifetime**
3 months