Troubleshooting, Technical service, Regulatory information – Heath Zenith Wireless Mechanical Chime User Manual
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Troubleshooting
Chime does not sound:
• make sure push button and chime codes are the same (See pages 2 and 3).
• check orientation of push button and chime batteries (if applicable) (See 
page 3).
• check charge of push button and chime batteries (if applicable), replace if
necessary.
• check ac power to chime.
Batteries seem OK, but the chime does not work when installed:
• Do not mount chime or push button on metal or near metal studs. This 
reduces the transmitter range. Use 1/4" to 1/2" (6 to 13 mm) wood shims to 
move chime or push button off metal surface.
• concrete floors may reduce range. move chime away from floor.
• Try locating chime closer to push button.
The range of the wireless chime can vary with location, temperature, and bat-
tery condition.
Technical Service
Please call 1-800-858-8501 (English speaking only) for assistance
before returning product to store.
If you experience a problem, follow this guide. You may also want to visit our 
Web site at: 
www.hzsupport.com. If the problem persists, call* for assistance
at
1-800-858-8501 (english speaking only), 7:30 am to 4:30 Pm cST (m-F).
You may also write* to:
Heathco llc
P.o. Box 90004, Bowling green, KY 42102-9004
aTTn: Technical Service
* If contacting Technical Service, please have the following information available: 
model number, Date of Purchase, and Place of Purchase.
No Service Parts Available for this Product
Regulatory Information
This device complies with Part 15 of the Fcc rules and rSS-210 of Industry 
canada. operation is subject to the following two conditions: (1) this device may 
not cause harmful interference, and (2) this device must accept any interference 
received, including interference that may cause undesired operation.
The user is cautioned that changes or modifications not expressly approved by 
the party responsible for regulatory compliance could void the user’s authority 
to operate the equipment.
