Parts ordering, Procedure – Hill Phoenix ORB User Manual
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PARTS ORDERING
Procedure
1. Contact the Service Parts Department
Hill PHOENIX
1925 Ruffin Mill Road
Colonial Heights, Virginia 23834
Tel: 800-283-1109
Fax: 804-526-3897
2. Provide the following information about the part you are ordering:
• Model number and serial number of the case on which
the part is used.
• Length of part, if applicable, I.E. 60”, 90”, 120”, 150”, or 180”
• Color of part if painted, or color of polymer part.
• Whether part is for left hand or right hand application.
• Whether shelves are with or without lights.
• Quantity
*Serial plate is located on top flue panel on the left hand side of the
case (See illustrations on pages 4-7).
3. If parts are to be returned for credit, ask the Parts Department to
furnish you with a Return Materials Authorization Number.