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Troubleshooting – Hamilton Beach SC33 User Manual

Page 13

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13

PROBLEM

Food is undercooked.

The food isn’t done after
cooking the amount of time
recommended in my recipe.

My meal was overcooked.
Why?

PROBABLE CAUSE

• Was food cooked on the Keep Warm setting? Do not cook on Keep Warm; always cook on Low or

High heat settings.

• Was power interrupted?

• Did you select the Low heat setting but use a cooking time based on the High heat setting?

• Did you have the lid placed correctly on the slow cooker?

• This can be due to voltage variations (which are commonplace everywhere) or altitude. The slight

fluctuations in power do not have a noticeable effect on most appliances; however, they can alter the
cooking times in the slow cooker by extending the cooking times. Allow sufficient time and select the
appropriate heat setting. You will learn through experience if a shorter or longer time is needed.
NOTE: Lid vent hole will not affect cooking time.

• Was the stovetop-safe cookware at least half-full? The slow cooker has been designed to thoroughly

cook food in a filled stovetop-safe cookware. If the stovetop-safe cookware is only half-filled, check for
doneness 1 to 2 hours earlier than recipe time.

• Did you select correct number of hours based on cooking temperature (Low or High)?

• Foods will continue to increase in temperature after desired temperature has been reached.

• Was the stovetop-safe cookware used to brown foods on the stovetop and placed in base while still

hot? If so, cooking time may be shortened. Check for doneness 30 minutes to 1 hour earlier than
recipe time.

Troubleshooting

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