Troubleshooting, Diagnostics and problem solving – Hearth and Home Technologies MONTANA 42 EN User Manual
Page 29
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Outdoor Lifestyles by Hearth & Home Technologies Inc. • Montana US-CAN • 4039-156 Rev P• 10/12
29
Diagnostics and Problem Solving
10
Troubleshooting
I can’t get a good fire going. What am I doing wrong?
Diagnostic Questions
Possible Causes of Condition
Solutions
Is the damper open?
• No draft
Open damper.
Is there enough paper/starter?
• Insufficient heat to ignite kindling
Use more paper/starter.
Is there enough kindling?
Is the kindling dry?
• Insufficient heat to ignite fuel
Use more dry kindling.
Is there enough or too much
wood? Is it too large? Is it dry
enough?
• Insufficient heat to establish draft
Use small split wood that is well seasoned (split, covered on
top at least 6 months, preferably a year).
• Insufficient air passage
• Insufficient surface area
• Ignition temperature high due to moisture
Are there adequate air spaces
between fuel pieces?
• Insufficient combustion air and exposed
surface area
Arrange kindling and wood for air movement.
Is the chimney pre-warmed?
• Exposed, cold chimney down drafting
Use lighted rolled newspaper at throat or flue opening to
start upward movement.
Does the kindling, wood not
ignite?
• Condition, amount, arrangement of kindling
and fuel
Use more, drier, well-spaced kindling and fuel.
Does the kindling ignite, but the
fuel doesn’t?
• Amount of kindling
Use more kindling; use smaller, dry wood.
• Condition of fuel
Does the fuel ignite, but not burn
well?
• Condition of fuel
Use well-seasoned wood and sufficient amount; turn
exhaust fans off; open window slightly. Perform Simplified
House Pressure Test.
• Draft problem
I don’t get enough/any heat from the fireplace. What can I do about it?
Diagnostic Questions
Possible Causes of Condition
Solutions
How much wood is used for fire? • Insufficient fuel
Make larger fires.
How well seasoned is the wood? • Condition of fuel
Burn seasoned wood: covered on top, split and stacked for
9 months to 2 years.
How much heat output do you
expect?
• Unrealistic expectations
Explanation of decorative nature of fireplace; suggestion of
approved fireplace insert.
The fireplace burns the wood too fast. What can I do?
Diagnostic Questions
Possible Causes of Condition
Solutions
Do you have glass doors?
• Need to slow air intake
Add glass doors.
What is the condition of the
wood?
• Extremely dry wood
Mix in less seasoned wood after fire established.