EdgeStar DWP60ES - Manual (Page 21)

17
Troubleshooting continued
Issue Possible Cause Solution
Knocking noise inside
of dishwasher The spray arm is
knocking against
an item in the dish
rack. Pause the wash cycle and
rearrange the items which
are obstructing the
movement of the spray
arm.
Rattling noise inside of
dishwasher Item is not securely
placed in dishrack. Pause the wash cycle and
secure the items in the
dish rack.
Knocking noise in
water pipes Pipe cross-section
may problems. Contact a plumber. This is
not related to the
dishwasher.
Dishes were not
loaded properly. See notes in loading the
dishwasher (pg. 7).
The wash cycle
was not powerful
enough. Select a more intensive
wash cycle (see pg. 6).
Not enough
detergent was
dispensed. Use more or change
brand of detergent.
Items are blocking
the path of the
spray arms. Rearrange the items so
the spray arms can fully
rotate (pg. 7)
Dishes are not cleaned
The filter
combination in the
base of the
dishwasher is not
clean or is installed
incorrectly. Clean and/or install the
filter combination correctly
(pg. 14).
Combination of too
much detergent
with soft water. Use less detergent and/or
select the shortest wash
cycle to clean glassware. Cloudiness on
glassware
The filter may be
dusty or blocked Clean the filter and
replace it if needed
(pg.14).
Black or gray marks on
dishes Utensils may have
rubbed against
dishes Use a mild abrasive
cleaner to eliminate
marks. Load carefully.
Detergent left in
dispenser cup Dishes are blocking
detergent cups Re-load dishwasher
according to instructions.
Improper Loading Re-load dishwasher
according to instructions.
Not enough rinse-
aid Refill and/or increase the
amount of rinse-aid.
Dishes are
removed too soon Do not remove dishes
from dishwasher
immediately.
Wrong cycle
selected Short cycles have lower
cleaning performance.
Choose a more intensive
cycle (pg. 6).
The dishes are not dry
Cutlery has a low-
quality coating Dishwasher is not suitable
for low-quality coating.