JennAir Rise 27 Inch Built-In Microwave Oven Warranty User Manual

Jenn-air, Cooking limited warranty, For the united states and canada

IF YOU NEED SERVICE:

Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service.

Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide or visit

https://jennair.custhelp.com.

All warranty service is provided exclusively by our authorized Jenn-Air Service Providers. In the U.S. and Canada, direct all requests for warranty

service to:

Jenn-Air Customer eXperience Center

1-800-JENNAIR (1-800-536-6247).

If outside the 50 United States or Canada, contact your authorized Jenn-Air dealer to determine whether another warranty applies.

JENN-AIR

COOKING

LIMITED WARRANTY

for the United States and Canada

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN

WARRANTY SERVICE.
Please have the following information available when you call the Customer eXperience

Center:

■

Name, address and telephone number

■

Model number and serial number

■

A clear, detailed description of the problem

■

Proof of purchase including dealer or retailer name and address

FIVE YEAR LIMITED WARRANTY

WHAT IS COVERED

WHAT IS NOT COVERED

TWO YEAR LIMITED WARRANTY (PARTS & LABOR)

For two years from the date of purchase, when this major appliance is

installed, operated and maintained according to instructions attached to

or furnished with the product, Jenn-Air brand of Whirlpool Corporation or

Whirlpool Canada, LP (hereafter “Jenn-Air”) will pay for factory specified

replacement parts and repair labor to correct defects in materials or

workmanship that existed when this major appliance was purchased

or, at its sole discretion replace the product. In the event of product

replacement, your appliance will be warranted for the remaining term of

the original unit’s warranty period.

THIRD THROUGH FIFTH YEAR LIMITED WARRANTY

(CERTAIN COMPONENT PARTS ONLY - LABOR NOT INCLUDED)

In the third through fifth years from the date of original purchase, when

this major appliance is installed, operated and maintained according

to instructions attached to or furnished with the product, Jenn-Air will

pay for factory specified parts for the following components to correct

non-cosmetic defects in materials or workmanship in these parts that

prevent function of this major appliance and that existed when this major

appliance was purchased. This is a limited 5-year warranty on the below

named parts only and does not include repair labor.

■

Electric element

■

Touch Pad and microprocessor

■

Glass ceramic cooktop: if due to thermal breakage

■

Electronic controls

■

Magnetron tube

■

Sealed gas burners

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED

WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.

Service must be provided by a Jenn-Air designated service company.

This limited warranty is valid only in the United States or Canada and

applies only when the major appliance is used in the country in which it

was purchased. This limited warranty is effective from the date of original

consumer purchase. Proof of original purchase date is required to obtain

service under this limited warranty.

Commercial, non-residential, multiple-family use, or use inconsistent

with published user, operator or installation instructions.

In-home instruction on how to use your product.

Service to correct improper product maintenance or installation, installation

not in accordance with electrical or plumbing codes or correction of household

electrical or plumbing (i.e. house wiring, fuses or water inlet hoses).

Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation

solutions, etc.).

Defects or damage caused by the use of non-genuine Jenn-Air parts

or accessories.

Conversion of products from natural gas or propane gas.

Damage from accident, misuse, abuse, fire, floods, acts of God or use with

products not approved by Jenn-Air.

Repairs to parts or systems to correct product damage or defects caused by

unauthorized service, alteration or modification of the appliance.

Cosmetic damage including scratches, dents, chips, and other damage to the

appliance finishes unless such damage results from defects in materials and

workmanship and is reported to Jenn-Air within 30 days.

10.

Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive

environments including but not limited to high salt concentrations, high

moisture or humidity or exposure to chemicals.

11.

Food or medicine loss due to product failure.

12.

Pick-up or delivery. This product is intended for in-home repair.

13.

Travel or transportation expenses for service in remote locations where an

authorized Jenn-Air servicer is not available.

14.

Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim,

decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that

interfere with servicing, removal or replacement of the product.

15.

Service or parts for appliances with original model/serial numbers removed,

altered or not easily determined.

The cost of repair or replacement under these excluded circumstances shall be

borne by the customer.

03/18

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE,

ARE LIMITED TO FIVE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied

warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that

vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Jenn-Air makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this

warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Jenn-Air or your

retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. JENN-AIR SHALL NOT BE

LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential

damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from

state to state or province to province.

This warranty extends to the purchaser for products operated in the United States and Canada.
Esta garantía se extiende al comprador para los productos usados en los de Estados Unidos y Canadá.

W11213280A

This manual is related to the following products:

Noir 30 Inch Built-In Microwave Oven Warranty Rise 30 Inch Built-In Microwave Oven Warranty Noir 27 Inch Built-In Microwave Oven Warranty