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Problem solving, Thermal cut-off – Eureka 8810-8849 SERIES User Manual

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Eureka Customer Service HELPLINE 1-800-282-2886

www.eureka.com

Problem Solving

Problem

Cause

Solution

Motor will not start.

Power plug

• Push plug securely into outlet.

• Try another outlet.

• Check circuit breaker.

Vacuum does not
clean carpet.

Dust cup and filter

• Empty dust cup, clean and/or change filter.
• Clean or replace filters regularly to maintain suction. Page 2
• If picking up fine dust, the dust cup may not look full, but a

fine substance tends to reduce suction when it blocks air
flow through the filter and screen. Refer to page 2 for filter
maintenance. Make sure filter, screen and dust cup are
installed properly.

No suction at the
end of hose.

Dust cup and filter

Filter screen

Hose

• Empty dust cup, clean and/or change filter.
• Clean or replace filters regularly to maintain suction. Page 2
• If picking up fine dust, the dust cup may not look full, but a

fine substance tends to reduce suction when it blocks air
flow through the filter and screen. Refer to page 2 for filter
maintenance. Make sure filter, screen and dust cup are
installed properly.

• (Located inside dust cup). Check & clean debris to

maintain full air flow. Page 2

• Remove any clogs from the hose that restrict the

air flow. Page 5

Vacuum is hard
to push.

Vacuum height setting

Belt

• Adjust knob to a higher position.

• Replace a worn, cut or out of shape belt. Page 4

Burning smell; brush
roll will not turn.

Belt

• Check brush roll for debris. Page 4

• Replace broken or out of shape belt. Page 4

Belt

• Replace a worn, cut or out-of-shape belt. Page 4

Hose

• Remove any clogs from the hose that restrict the

airflow. Page 5

Carpet height setting

• For carpet cleaning, turn height adjustment knob to

another position.

On / Off switch

• Turn On / Off switch to on ( I ).

Thermal cut-off

• See above.

Make sure vacuum is turned off and power cord is unplugged.

!

Thermal Cut-Off

This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum
suddenly shuts off, push the power switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of
overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least
30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the
switch. If the vacuum still does not work, take it to a Eureka authorized service center for repair or call 1-800-282-2886.