Troubleshooting continued – EdgeStar CWR460DZ User Manual
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11
Troubleshooting continued
 
 
Issue Possible
cause
Solution
The wine cooler does not 
turn on. 
There is a power failure.
Ensure the cooler is plugged in and the power outlet has 
power. 
The cooler is not plugged in.
Plug the unit in to a power outlet that has sufficient 
amperage. 
A house fuse has blown or 
the circuit breaker is tripped. 
Replace the broken fuse in your fuse box or reset the 
breaker. 
The wine cooler will not 
reach the desired 
temperature 
 
The cooler is placed too 
close to a heat source. 
Keep the cooler away from direct sun light or other heat 
sources. 
The cooler does not have 
sufficient ventilation. 
Read and follow the “Installation Clearance Requirements” 
section. 
The door is opened too 
frequently or for a long 
period of time. 
Close the door tightly and do not open the door too 
frequently or for a long period of time. 
The wine cooler is making 
strange noises 
Certain sounds are normal.
Read the “Normal Sounds” section.
The unit is not level or is 
touching another appliance. 
Check to make sure that the cooler is level, and that it is 
not in contact with another appliance or furniture. 
The body of the wine 
refrigerator is electrified. 
The unit is not grounded 
properly. 
Contact your local electrician to test your electrical 
grounding system. 
Frost is forming in the 
wine cooler. 
The environment is humid.
Though the unit uses an “auto-defrost” system, under 
certain conditions, manual defrosting may be required. If 
frost builds up, you can try running the cooler on a warmer 
temperature setting, minimizing the number of times you 
open the door, or unplugging the unit to allow the frost to 
melt. 
The ambient temperature is 
too low. 
The door is being opened 
too frequently. 
The door will not shut 
properly. 
Your cooler is not level.
Make sure the cooler is on a level surface.
The door gasket is dirty. 
 
Clean the door gasket.
The door gasket is not 
installed correctly. 
Make sure the door gasket is properly installed.
The shelves are incorrectly 
installed. 
Correctly install the shelves.
