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Problem solving, Problem cause solution – Eureka 8850-8899 Series User Manual

Page 26

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6

Helpline 1-800-8-886

ENGLISH

Problem Solving

CAUTION: Turn off the switch and unplug the electrical cord before servicing.

Problem

Cause

Solution

Motor will not start.

Power Plug

On/Off Switch

Thermal Cut Off

• Push plug securely into outlet.

• Try another outlet.

• Check circuit breaker.

• Turn on/off switch to |.

• Refer to page 2.

Motor suddenly stops.

Thermal Cut Off

• Refer to page 2.

Does not clean carpet or bare

floor

Dust Cup and Filter(s)

Belt

Brush Roll

Hose

Bare Floor Setting

Cleaner Height Setting

Clear tube blockage

• Empty the dust cup and/or change the filters.

Hint: If picking up fine dust, the dust cup may

not look full, but a fine substance tends to

reduce suction when it blocks airflow through

the foam filter. Make sure the foam filter is

installed properly.

• Replace a cut, or out of shape belt.

• Clean hair and thread from bristles and end

cap area. Replace brush roll if bristles are

worn.

• Remove any clogs from the hose that restrict

the airflow. See pages 21-22.

• For bare floor cleaning, make sure brush roll

control is in bare floor position.

• For carpet use-make sure proper level is

selected, for barefloor-barefloor is selected.

• See pages 21-22.

No suction at the end of the hose Dust Cup and Filter(s)

Hose

Clear tube blockage

• Empty the dust cup and/or change the filters.

Hint: If picking up fine dust, the dust cup may

not look full, but a fine substance tends to

reduce suction when it blocks airflow through

the foam filter. Make sure the foam filter is

installed properly.

• Remove any clogs from the hose that restrict

the airflow. See pages 21-22.

• Check hose for cuts or holes.

• See pages 21-22.

Headlight is not working

Light bulb

• Replace light bulb. See page 23.

Noise from the brush roll area

Brush roll

Belt

• Remove base plate and clean debris from the

brush roll compartment.

• Replace a cut or out of shape belt.

Cleaner is hard to push

Cleaner Height Setting

Belt

• Turn adjustment knob to a higher position.

• Replace a cut or out of shape belt.

Brush roll with not turn

Belt

• Replace a cut or out of shape belt.

Does not clean carpet or floor

Cleaner height setting

• Try alternate height settings.

Handle will not release

Handle release pedal

• Step on outer edge of pedal to release.