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Problem solving, Problem cause solution – Eureka 4650 User Manual

Page 17

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Motor will not start.

Electric Plug

Push plug securely into outlet.
Try another outlet.
Check circuit breaker.

Motor suddenly stops.

Thermal Cut Off

Refer to page 7.

Does not clean the carpet

Filters

Clean or replace the filter(s). Hint: If picking up fine

or floor.

dust, the filter may not look dirty but a fine substance
tends to reduce suction when it blocks the airflow
through the filter(s).

Cyclonic Dust Cup

Be sure hose button lock is secure.

Be sure the cyclonic dust cup is properly seated into the
cassette body. See page 10.

Empty cyclonic dust cup. See page 11.

Belt

Replace a cut, loose or out of shape belt.

Belt Cap

Snap the belt cap inside the hood if it comes loose.

Brush Roll

Clean hair and thread from bristles and end cap area.
Replace brush roll if bristles are worn.

Hose

Remove any clogs from the hose that restrict the airflow.
Check short hose in the base and long hose. Refer to
page 13.

No suction at the end of hose.

Hose Adapter

Be sure button lock on hose adapter is secure.

Filter(s)

Clean or replace the filter(s). Hint: If picking up fine
dust, the filter may not look dirty, but a fine substance
tends to reduce suction when it blocks the airflow
through the filter(s).

Hose

Remove any clogs from the hose that restrict the
airflow. Check short hose in the base and long
hose. Refer to page 13.

Headlight not working.

Light Bulb

Replace light bulb.

Noise from the brush roll

Brush Roll

Remove hood and clean debris or items from the brush

area.

roll area.

Belt

Replace a cut, loose or out of shape belt.

Cleaner is hard to push.

Cleaner Height Setting

Put handle in operating position. Tilt the cleaner back
to raise the front wheels off floor. Then turn the knob to
a higher setting.

Belt

Replace a cut, loose or out of shape belt.

Cleaner height knob will

Cleaner Height

Hint: Put handle in operating position. Tilt the

not turn.

Setting

cleaner back to raise the front wheels off floor.
Then turn the knob.

Dirt Alert red light will not go off.

New carpet fibers.

Over time loose new carpet fibers will diminish and will
not trip the dirt alert sensors.

Dirt Alert red light will not come

Dirt sensor is not working.

Call 1-800-282-2886 7 a.m. to 8 p.m. central standard

on.

time, Monday through Saturday for the nearest authorized
Eureka service center.

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PROBLEM SOLVING

NOTE: Turn off the switch and unplug the electrical cord before servicing.

PROBLEM

CAUSE

SOLUTION

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