Troubleshooting technical support – Smart Avi 2-Port DVI-I Splitter User Manual
Page 6
2-Port DVI Splitter
6
Troubleshooting
Technical support
No Power
•
Make sure that the power adapter is securely connected to the power connector of the unit.
•
Check the output voltage of the power supply and make sure that the voltage value is around
5VDC.
•
Replace the power supply.
No Video
•
Check if all the video cables are connected properly.
•
Connect the computer directly to the monitor to verify that your monitor and computer are
functioning properly.
•
Try replacing the video cable.
•
Restart the computers.
For product inquiries, warranty questions, or technical questions, please contact
.