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2 general faqs – Philips 273V7QJAB 27" 16:9 IPS Monitor User Manual

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7. Troubleshooting & FAQs

7.2 General FAQs

Q1: When I install my monitor what

should I do if the screen shows
'Cannot display this video mode'?

Ans.:

Recommended resolution for this

monitor: 1920 x 1080 @ 60 Hz.

Unplug all cables, then connect your
PC to the monitor that you used
previously.

In the Windows Start Menu, select
Settings/Control Panel. In the
Control Panel Window, select the
Display icon. Inside the Display
Control Panel, select the 'Settings'
tab. Under the setting tab, in box
labelled 'desktop area', move the
sidebar to 1920 x 1080 pixels.

Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then click
OK.

Restart your computer and repeat
step 2 and 3 to verify that your PC is
set at 1920 x 1080 @ 60 Hz.

Shut down your computer,
disconnect your old monitor and
reconnect your Philips LCD monitor.

Turn on your monitor and then turn
on your PC.

Q2: What is the recommended

refresh rate for LCD monitor?

Ans.:

Recommended refresh rate in LCD

monitors is 60 Hz, In case of any
disturbance on screen, you can set
it up to 75 Hz to see if that removes
the disturbance.

Q3: What are the .inf and .icm files?

How do I install the drivers (.inf
and .icm)?

Ans.:

These are the driver files for your

monitor. Your computer may ask
you for monitor drivers (.inf and
.icm files) when you first install your
monitor. Follow the instructions in
your user manual, monitor drivers

(.inf and .icm files) will be installed
automatically.

Q4: How do I adjust the resolution?
Ans.:

Your video card/graphic driver

and monitor together determine
the available resolutions. You can
select the desired resolution under
Windows

®

Control Panel with the

"Display properties".

Q5: What if I get lost when I am

making monitor adjustments via
OSD?

Ans.:

Simply press the

OK

button, then

select 'Reset' to recall all of the
original factory settings.

Q6: Is the LCD screen resistant to

scratches?

Ans.:

In general it is recommended

that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
monitor, make sure that there is
no pressure or force applied to the
panel surface side. This may affect
your warranty conditions.

Q7: How should I clean the LCD

surface?

Ans.:

For normal cleaning, use a clean,

soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.

Q8: Can I change the color setting of

my monitor?

Ans.:

Yes, you can change your color

setting through OSD control as the
following procedures,

Press "OK" to show the OSD (On
Screen Display) menu

Press "Down Arrow" to select the
option "Color" then press "OK" to