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Troubleshooting – LG UltraGear 24GN650-B 24" 16:9 FreeSync 144 Hz Full HD HDR IPS Gaming Monitor User Manual

Page 34

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34

ENGLISH

TROUBLESHOOTING

Nothing is displayed on the screen.

Is the monitor's power cord plugged in?

Check if the power cord is correctly plugged into the power outlet.

Is the power LED on?

Check the power cable connection and press the power button.

Is the power on and the power LED

displaying white?

Check that the connected input is enabled (

Menu

>

Input

).

Is the power LED blinking?

If the monitor is in sleep mode, move the mouse, or press any key on the keyboard, to switch the display on.

Check if the computer is turned on.

Is the

The screen is not currently set

to the recommended resolution. If you

have no video or the screen flickers,

see the troubleshooting guide in the

product owner’s manual.

message being

displayed?

This occurs when signals transferred from the PC (graphics card) are out of the recommended horizontal or vertical frequency

range of the monitor. Please see the Product Specification section of this manual to set the appropriate frequency.

Is the

No Signal

message being

displayed?

This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the cable and

reconnect it.

Have you installed the display driver?

Be sure to install the display driver from our web site:

http://www.lg.com

.

Make sure to check if the graphics card supports Plug and Play function.

Some features are disabled.

Are some functions not available when

you press the Menu button?

The OSD is locked. Go to

Menu

>

General

and set

OSD Lock

to

Off

.