Exmark Mhp3615kac - Manual (Page 36)

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9. Limited Warranty
Exmark Turf Equipment
Conditions and Products Covered
Exmark Mfg. Co. Inc. and its affiliate, Exmark Warranty
Company, pursuant to an agreement between them, jointly
warrant on the terms and conditions herein, that we will repair,
replace or adjust any part manufactured by Exmark and found
by us (in the exercise of our reasonable discretion) to be
defective in factory materials or workmanship.
This warranty applies to Exmark turf equipment sold in the US
or Canada. This warranty may only be assigned or transferred
to a second (or third) owner by an authorized Exmark dealer.
The warranty period commences upon the date of the original
retail purchase.
Products Warranty Period
• All Products (except as noted below) 1 year
(90 days for rental use)
• Peerless 5-speed transmission 1 year
(extended beyond manufacturer’s warranty of 90 days)
• Frame, Hydrostatic Traction System,
Electric Clutch and Exmark supplied Mufflers 2 years
• Blade Spindle Assy and Deck Jackshaft Assy 3 years
(1 year parts and labor, with additional 2 years parts only)
• Belts and Tires 90 days
• Battery Refer to the battery manufacturer’s
warranty in the literature packet
• Engine* Warranty is covered by engine manufacturer
*Please refer to the engine manufacturer’s warranty statement
that is included in the literature packet. We are not authorized
to handle warranty adjustments on engines.
This warranty only includes the cost of parts and labor.
Items and Conditions Not Covered
This warranty does not cover the following:
• Pickup and delivery charges to and from any authorized
Exmark Service Dealer.
• Any damage or deterioration due to normal use, wear and
tear, or exposure.
• Cost of regular maintenance service or parts, such as
filters, fuel, lubricants, tune-up parts, and adjustments.
• Any product or part which has been altered or misused or
required replacement or repair due to normal wear,
accidents, or lack of proper maintenance.
• Any repairs necessary due to use of parts, accessories or
supplies, including gasoline, oil or lubricants, incompatible
with the turf equipment or other than as recommended in
the operator's manual or other operational instructions
provided by Exmark.
All warranty work must be performed by an authorized Exmark
Service Dealer using Exmark approved replacement parts.
Instructions for Obtaining Warranty Service
1. Contact any Exmark Service Dealer to arrange service at
their dealership. To locate a dealer convenient to you,
access our website at www.exmark.com. U.S. Customers
may also call 402-223-6375.
2. Bring the product and your proof of purchase (sales
receipt) to the Exmark Service Dealer.
If for any reason you are dissatisfied with the Service Dealer’s
analysis or with the assistance provided, contact us at:
Exmark Customer Service Department
The Exmark Warranty Company
2101 Ashland Avenue
Beatrice, NE 68310
402-223-6375 or
[email protected]
Owner’s Responsibilities
The Exmark turf equipment, including any defective part, must
be returned to an authorized Exmark service dealer within the
warranty period. This warranty extends only to turf equipment
operated under normal conditions. You must properly service
and maintain your Exmark product as described in the
operator’s manual. Such routine maintenance, whether
performed by a dealer or by you, is at your expense.
As a condition to this warranty, customer shall have read the
operator's manual and shall have completed and submitted to
Exmark Warranty Company, within the prescribed time, the
Exmark warranty registration.
General Conditions
The sole liability of Exmark and Exmark Warranty Company with
respect to this warranty shall be repair and replacement as set
forth herein. Neither Exmark nor Exmark Warranty Company
shall have any liability for any other cost, loss or damage,
including but not limited to, any incidental or consequential
loss or damage.
In particular, we shall have no liability or responsibility for:
• Expenses related to gasoline, oil or lubricants.
• Travel time, overtime, after hours time or other extraordinary
repair charges or charge relating to repairs or replacements
outside of normal business hours at the place of business of
the authorized Exmark service dealer.
• Rental of like or similar replacement equipment during the
period of any warranty, repair or replacement work.
• Any telephone or telegram charges or travel charges.
• Loss or damage to person or property other than that
covered by the terms of this warranty.
• Any claims for lost revenue, lost profit or additional cost as
a result of a claim of breach of warranty.
• Attorney's fees.
No Claim of breach of warranty shall be cause for cancellation
or rescission of the contract of sale of any Exmark mower.
There are no understandings, agreements, representations,
or warranties, express or implied, including but not limited to
any regarding the merchantability (that product is fit for
ordinary use) or fitness for use (that product is fit for a
particular purpose), not specified herein, respecting the
equipment which is the subject of this warranty.
Some states do not allow exclusions of incidental or
consequential damages, or limitations on how long an
implied warranty lasts, so the above exclusions and
limitations may not apply to you.
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.