Troubleshooting, Explanation of symbols – Philips Smart ear thermometer SCH740/86 User Manual
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If you need more information about the app,
please visit
www.philips.com/earthermometer
Troubleshooting
This chapter summarizes the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit
for
a list of frequently asked questions or contact the
Consumer Care Center in your country.
Problem
Possible cause and solution
The device
does not
respond or
resets
automatically
when I pull out
the battery
strip.
The batteries are empty.
Replace the batteries.
The poles of the batteries point
in the wrong direction. Remove
the batteries and reinsert them
properly.
The batteries are not making
proper contact. Remove the
batteries and reinsert them
properly.
The measured temperature is
lower than 32.4°C/90.3°F or
higher than 42.9°C/109.2°F.
Follow the instructions in the
user manual for proper
measurement.
The device is malfunctioning.
Contact the Philips Consumer
Care Center in your country.
Temperature is out of
temperature measuring range.
Use the thermometer in the
range of operating conditions
(see 'Specifications')
The
thermometer
seems to be
inaccurate or
the
measurement
results seem
questionable.
The infrared sensor is not clean
enough. Clean the infrared
sensor with a cotton swab
according to user manual.
You are not measuring
temperature in the correct way.
Make sure that you have read
the user manual and know how
to use the device properly.
Your room temperature is too
low or too high. Use your
thermometer at room
temperatures between 10.0°C
and 40.0°C (50.0°F and 104.0°F).
You are using the device
outdoors. The device is only
intended for indoor use.
You have held the device in
your hand too long. Put the
device on the table in the room
where the measurement is
taking place and let it cool down
first.
The battery
symbol flashes
on the display.
The batteries are empty.
Replace the empty batteries
with new ones.
The display
shows Err0
Self-test error. Remove and
replace the batteries. If the error
persists, contact Philips
Consumer Care Center in your
country.
The display
shows Err2
Stabilization error. Wait 30
minutes and measure again.
The display
shows Err3
Battery level low. Replace the
empty batteries with new ones.
Explanation of symbols
The warning signs and symbols are essential to
ensure that you use this product safely and
correctly and to protect you and others from injury.
Below you find the meaning of the warning signs
and symbols on the label and in the user manual.
Symbol for 'follow instructions for use'.
This symbol means that the part of the
device that comes into physical contact
with the user (also known as the applied
part, probe tip) is of type BF (Body
Floating) according to IEC 60601-1.
Symbol for 'the device complies with
European Medical Device Directive
93/42/EEC requirements'. 0344 refers to
the notified body.
Symbol for WEEE, waste electrical and
electronical equipment. Electrical waste
products should not be disposed of with
household waste. Please recycle where
facilities exist. Check with your local
authority or retailer for recycling advice
and see chapter 'Battery recycling'.
This symbol means that this product
contains batteries which shall not be
disposed of with normal household waste
(2006/66/EC).
Indicates the manufacturer, as defined in
EU Directives 93/42/EEC.
Symbol for the 'Bluetooth Combination
mark'. The device uses Bluetooth for
communication.