Micromax Q391 User Manual
User guide, Play store, Make a call

Volume Keys
Opens a menu with items that affect the current 
screen or application.
While you are on the home screen, tap to view 
quick access options.
Long tap to open the most recently used 
applications.
Menu Key
Opens the Home screen. If you are viewing any of 
the extended Home screens, opens the main 
default Home screen.
Long tap to open Google Now.
Home Key
Takes you to the previously opened screen until 
the Home screen appears.
If the onscreen keyboard is open, closes the 
keyboard.
Back Key
Make a Call
Tap on the menu screen or the home screen to open the dialpad for 
making calls. 
By default, the dialer will display a list of contacts on which calls have been 
made very often and the contacts which have been marked as favorites. 
You may view the call log and the list of contacts by swiping towards left.
You can view the dialpad by tapping . 
The mains voltage (V) specified on the power supply unit must 
not be exceeded to prevent damage to the charging device. The 
power supply must be plugged into an easily accessible AC 
power socket when charging the battery.
You may only open the phone to replace the battery (if not 
inbuilt), SIM card and micro SD card. You must not open the 
battery under any circumstances. All other changes to this 
device are strictly prohibited and will invalidate the warranty.
The phone may cause interference in the vicinity of TV sets, 
radios and PCs.
Only use Micromax specified batteries and charging devices.
The battery may cause damage, injury or burns if a conductive 
material closes the circuit of the terminals. Exercise care in 
handling any charged battery, particularly when placing it 
inside your pocket, purse or other container with metal objects. 
Do not dispose of batteries in fire as they may explode.
Do not use the phone while driving. When you have to use the 
phone, please use the earpiece.
Please put the phone safely in the phone stand. Do not put it 
onto any passenger seat or any place from which it may fall 
down during collision or emergency braking.
Flight is influenced by interference caused by the phone. It is 
illegal to use a phone on the airplane. Please turn off your 
phone during a flight.
The phone must be repaired by Micromax authorized 
personnel only. Repairing this phone by yourself other than our 
authorized service agents/centers goes against the warranty 
rules.
Your device is a product of superior design and craftsmanship and should 
be handled with care. The following suggestions will help you protect your 
phone.
• Keep the device dry. Precipitation, humidity, and all types of liquids or 
moisture can rust the electronic circuits. If your device gets wet, remove 
the battery, wipe it with a dry cloth and take it to an authorized service 
center.
• Do not store the device in high or cold temperature. Extreme
temperatures can shorten the life of electronic devices and damage 
batteries.
• Do not use or store the device in dusty, dirty areas. Its moving parts and
electronic components can get damaged.
• Do not attempt to open the device other than as instructed in this guide. 
• Do not drop, knock, or shake the device. Rough handling can break 
internal circuit boards and fine mechanics.
• Do not use harsh chemicals, cleaning solvents, or strong detergents to
clean the device. Only use a soft, clean, dry cloth to clean the surface of 
the device.
• Do not store your device near magnetic fields or allow your device to
come in contact with magnetic fields for extended period of time.
Battery Recommendations
• Please put the battery in a cool and well-ventilated place out of direct
sunlight. We recommend you to charge the battery at room temperature
range.
• Batteries have life cycles. After a full charge, if the power reserve of the
battery tend to deplete inordinately faster than usual, the battery life is 
at an end. Replace the battery with a new battery of the same make and 
specification.
• Use manufacturer approved batteries, chargers, accessories and supplies.
Micromax will not be held responsible for user’s safety when using 
unapproved accessories or supplies.
• Do not discard the battery with household trash. Please dispose of used
battery according to your local environmental laws and guidelines.
The WEEE logo (shown at the left) appears on the 
product (battery, handset, and charger) to indicate 
that this product must not be disposed off or dumped 
with your other household wastes. You are liable to 
dispose of all your electronic or electrical waste 
equipment by relocating over to the specified 
collection point for recycling of such hazardous waste.
Collection and proper recovery of your electronic waste equipments at the 
time of disposal will allow us to help preserve the environment. Recycling 
of the electronic waste equipment will ensure safety of human health and 
environment. For more information on best practices for disposal of 
electronic and electrical waste, please visit to our web site: www.micro-
maxinfo.com/weee.php. 
Note: Micromax will not bear any responsibility for any incompliance with 
the above mentioned guidelines or improper usage of the mobile phone.
By default, the access point name gets configured once you insert 
the SIM or your network provider sends the access point name 
settings via SMS. You may need to install these settings. If the 
access point names are not listed by default, please contact your 
network provider for the same.
Connect to the Internet
To configure Internet, go to
Data Usage and tap the
SIM connection on which data connection is to be enabled. Under the 
selected SIM tab, enable the 
Cellular data option.
You may also need to configure the access point name for the data 
connection to work.
You can configure the access point name from:
More Cellular networks Access Point Names
Tethering & Portability
You can use your Q391 as a modem and connect your PC or laptop to the 
Internet, when required. Start using your SIM data pack on other handset, 
PC or Laptop now!
Go to More Tethering & portable hotspot.
USB Tethering
Connect your phone with your PC/Laptop 
via USB cable.
Enable the 
USB tethering option.
Select your phone network as the network 
connection in your PC/laptop and get 
access to the Internet.
Bluetooth Tethering
Pair your phone with the Bluetooth 
enabled PC/laptop via Bluetooth pairing 
option.
Enable the 
Bluetooth tethering option
in your phone.
On the paired PC/laptop, select the 
Bluetooth device (your phone) and 
choose to connect to the Internet.
Wi-Fi Hotspot
Turn on the
Wi-Fi hotspot option in your
phone.
On 
the other Wi-Fi enabled
PC/laptop/handset, choose your phone as a 
Wi-Fi network to connect with it.
View and configure Wi-Fi hotspot settings 
by tapping the 
Wi-Fi hotspot option.
Your mobile operator will charge you based on your data usage.
Other Accounts
In addition to Gmail, you can configure other email accounts from:
Accounts Add account
Also, you can download desired email application from the Play Store and 
access emails from the respective application.
Notifications
Notifications get listed in the notification panel for all events, such as 
missed calls and text messages, as and when they happen in the device. 
Also, you can now view notifications from the lock screen directly.
Open Notification Panel
Close Notification Panel
Gravity Sensor
Your phone has gravity sensor to detect gravity and display correct 
orientation based on the motion. 
You can enable/disable the auto-rotate feature by tapping
Auto-rotate on
the toolkit quick access panel.
Or
You can enable/disable the auto-rotate feature from:
Phone Security
Voice Unlock
Set voice commands to unlock the phone. 
Also, you can set wake up commands to 
unlock and launch dialpad/messaging/cam-
era directly. 
Pattern
Password
PIN
Connect the dots to form a pattern and use 
the same to unlock. 
Set and use an alphanumeric password of 
atleast 4 characters to unlock the phone.
Set a PIN of atleast four digits as the 
password to unlock.
Google Search
Google Search is available on the home screen and in the application menu 
too.
You can type your search keywords or can even speak up as your search 
supports voice recognition also. Use voice commands to access various 
useful sections on your handset.
Using the Touch Screen
Tap and hold an item to view the list of actions based on the selected item 
and condition. Also, you can move an item from the Apps screen to the 
home screen using this method.
Tap and hold an item and move your finger on the screen until you reach 
the target position. The item follows your finger.
Drag an Item
Swipe
Place a finger on the screen and steadily slide your finger in the desired 
direction.
Play Store
For example, when you are viewing a picture, to view the next picture, 
swipe left.
Using the Pinch Zoom
You can open any image or web page and then use your thumb and index 
finger to zoom in/out through the pinch gesture.
Double-tap
Tap quickly twice on a webpage, map, or other screen to zoom. 
For example, double-tap a section of a webpage in the browser to zoom 
that section. 
Some applications display the keyboard by default. In others, you will be 
required to tap a text field, where you want to enter text, to open the 
keyboard.
Using the Onscreen Keyboard
Recent Applications
Tap and hold the key to view the list of recently used applications. You 
can easily remove items from the list to free some memory and make your 
phone work faster.
Drag an item towards left
or right
Tap the
X (close) icon on the
item.
There are two ways to remove items from the list
Contacts
Go to
Store, use, and synchronize contact details in your contact list. You can 
mark contacts as favorites in your phonebook. Use tabs or swipe left and 
right to view the list of contacts and favorite contacts list.
Airplane Mode
Some locations may require you to disable all the network-related 
functions of your mobile. The Airplane Mode allows you to disable all 
incoming and outgoing calls, Wi-Fi, and Bluetooth connections.
Add a new contact to the contacts list by tapping icon and then 
entering the contact name, number and details in the respective 
fields.
Send Message
To send a message:
Tap on the menu screen or the home screen to go to the 
messaging section and then tap to compose a message.
Tap the icon to view the types of files that can be attached and 
then select the desired type of attachment. 
Tap to select the composition text box and enter your message body in 
it. 
Enter the contact name (if it exists) or enter the phone number. You can 
tap the icon to view and select contact(s) from the contact list.
Tap to send the message.
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Camera
Go to
Manage
camera
flashlight
Open 
picture 
gallery
Capture
Shoot 
video
Camera 
settings
Swap between 
front and back 
camera
HDR mode
Gallery
You can use the Gallery to view pictures, play videos, and share files. Tap an 
album to open its contents. 
Go to
Music Player
Go to
Open the playlist
Turn on/off repeat 
songs 
Play
previously
played
song
Play next song in the 
playlist
Open option list
Turn on/off songs 
shuffle
Play/Pause song
Press the phone’s volume up/down keys on the right side of the 
phone to adjust the volume.
You can use an SD card to increase the storage capacity for your 
multimedia files such as music, photos, emails, and so on. 
FM Radio
You can listen to your favorite FM channels using the inbuilt FM receiver of 
your phone. Before starting the FM, you need to plug-in the headset as it 
works as antenna for the FM radio. Use the intuitive icons in the radio 
interface to enjoy the features of your inbuilt FM radio.
Go to
Press the phone’s volume up/down keys on the right side of the 
phone to adjust the volume.
Settings, Networks, & Applications
Your phone can connect to networks and devices, including Internet, Wi-Fi, 
Bluetooth, and devices, such as headsets. You can also transfer files 
to/from your PC through the data cable.
Go to
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If the device you want to pair with is not in the list, make it 
discoverable and then tap the icon on the Bluetooth screen and 
select 
Refresh.
Pair With Bluetooth Devices
Google Maps
Google Maps is an app from Google that gives you access to various 
map-related services. You can view your location on a map, search for 
different landmarks, find directions to locations, and even view Street View 
photos from around the world. The built-in navigation works with GPS to 
give step-by-step route guidance while driving or walking. You can 
download maps to use offline, when you don't have an Internet connection. 
For the best experience with Google Maps, configure the following 
settings:
Enable location access from Location.
To pair your Q391 with some other Bluetooth device:
If Bluetooth is off, tap
Bluetooth and turn it on. Your phone scans and
displays the list of Bluetooth devices in range.
Tap the ID of the other device in the list to pair with it. 
You will be prompted to confirm passkey on both devices. Tap 
Pair to
confirm the passkey and pair the devices. On successful pairing, your 
phone connects to the device.
Go to
Bluetooth
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Go to to start using Google Maps.
Internet connection is required for using Google Maps. When you 
use the map, you use your Internet connection to transfer data to 
and from your phone.
Manage Applications
Your phone comes with a host of applications to make your life easier and 
more convenient. The Android phones offer users access to unlimited 
entertainment sources. You can download applications, games, movies, 
and books from the ever-increasing Google Play Store. New items get 
added almost daily to the Play Store to give users a never-ending fun 
experience.
To view and manage the list of all inbuilt, downloaded, and running 
applications, go to 
Apps.
The Google Maps application may not be available in every street, 
country or region.
Micromax does not guarantee the accuracy of any directional 
services
To download applications, games, movies, and books from the Google Play 
Store, go to to access the Google Play Store. View the details 
and download items, as desired.
Not all items are free of cost in the Google Play Store.
You need to have an Internet connection and be signed in to your 
Google Account to use the Google Play Store.
Safety Precautions
Switch off your device in any area with potential explosive 
atmosphere. Sparks arising out of radio frequency may cause 
fire or explosion. Therefore switch off your device at refueling 
stations, fuel depots, chemical plants or places where blasting 
operation is in progress. Remember to comply with legal 
requirements and local restrictions when using the phone.
Your Phone’s radio waves may interfere with inadequately 
shielded medical devices. Consult a physician or manufacturer 
of the medical device to know whether they are adequately 
shielded from external Radio Frequency. Switch off your device 
when regulations require you to do so.
Always keep the phone and accessories out of reach of small 
children. Small parts such as the SIM card or microSD card can 
be dismantled and swallowed by small children.
Do not place the phone near electromagnetic data carriers 
such as credit/Debit cards. Information stored on them could 
be lost.
Permanent damage to hearing may occur if you use earphones 
at high volume for prolonged periods. Set your volume to a safe 
level. If you experience discomfort in your ears, reduce the 
volume or discontinue the use of your earphones.
Manufacturers of medical devices recommend a minimum 
distance of 15.3 cm (6 inches) between a wireless device and 
an implanted medical device such as pacemaker or cardiverter 
defibrillator to avoid issues arising out of radio frequency 
interference.
Taking Care of Your Device
Copyright
Recycle your Phone
All rights reserved. Reproduction, transfer, distribution or storage of part or 
all of the contents in this document in any form without the prior written 
permission of Micromax is strictly prohibited.
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Home Screen
You can personalize your home screen with shortcut icons, widgets, and 
wallpapers. To view quick options to change wallpaper and add widgets, 
tap the key. You can add extensions to the home screen by dragging an 
item to the right edge of the screen until a new screen appears. Your Q391 
will show only those extended home screens that have some shortcut/wid-
get placed on them. Swipe left or right on the home screen to view the next 
extended home screen. 
In the bottom pane, there will be five launcher icons for you to open 
different sections in the phone. Except the application launcher in the 
middle of the pane, you can rearrange and manage the other four icons. Tap 
and hold to select a launcher icon and then you can rearrange, change, or 
remove it with ease. 
Know More About Widgets…
Widgets allow placing application shortcuts on your home screen. You can 
place analog clock, your recent call logs, and other such sections of your 
phone on the home page and access them directly! View all available 
widgets by tapping the key from the home screen and then tapping 
Widgets.
Application Launcher
Tap to view all inbuilt and installed applications. In the application 
menu, tap and hold any application to take it to the home screen; release 
the hold to place at any desired location on the home screen.
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Q391
User Guide
When you receive a notification, its icon appears in the status bar, along 
with a brief summary. You may clear each notification separately by 
swiping it towards left or right. 
Toolkit provides you shortcuts to manage basic phone features, such as 
Airplane Mode, Wi-Fi, Display Brightness, and many more. 
Clear All Notifications
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Open Toolkit Panel
Swap between the Notifications and Toolkit
View Application Details
Swipe down to open the notification panel.
Swipe up to close the notification panel.
Long tap a notification to view the notification generating application.
For Example, "Phone" will generate "Missed call" notification.
Tap the icon to clear all the 
notifications.
Use two fingers to drag down the 
toolkit quick access panel.
Swipe right or left on the upper pane of the notification or toolkit panel to swap.
Also, you can swipe up and down to swap between the two sections.
You can generally drag items from one location to another on the home 
screen. Also, you can delete items from the home screen by holding the 
item and dragging it to the 
Remove label that becomes available only
when you hold the item on the Home screen.
Security
Smart Lock
Capture 
modes
Smile detection
mode
Adjust volume
Go to
Application launcher or Application menu is available right in the middle of 
the home screen bottom pane. 
Tap to change the
sentence casing
Tap to switch to
numerical
keyboard with
punctuation
marks
QWERTY touch
pad
Tap to erase
the entered text
Long tap to view
input options.
You can synchronize your contacts list with any of your accounts 
configured on this device. 
To synchronize your contact list:
1. Tap the key while on the contacts screen and then tap
Accounts.
2. Select or add the account(s) with which contact list is to be 
synchronized.
Your contacts synchronization will take few seconds to complete.
To synchronize contacts, you need to have Internet connectivity via 
your SIM or Wi-Fi. If your Sync does not proceed as expected, check 
network connectivity.
Synchronize Your Contact List
Android 5.0
Micromax Q391 comes with Android 5.0, Lollipop. With a more interactive 
user interface, this latest version of Android OS will definitely make your 
mobile experience better and faster. Enhancements have been made in 
various sections, such as dialer, notifications, and recent applications to 
improve the usability. Also, you will find some useful new features that 
have been introduced in Android 5.0.
Read Me First
Please read all safety precautions and this manual carefully before 
using your device to ensure safe and proper use.
The descriptions in this manual are based on the default settings of 
your device.
Available features and additional services may vary by device, 
software, or service provider.
Applications and their functions may vary based on the country, region, 
software or hardware specifications. Micromax is not liable for 
performance issues caused by third-party applications.
Disclaimer
The colors, specifications, functions and graphics shown/mentioned in 
the user manual may differ from the actual product. In such a case, the 
latter shall govern. Images shown are for representation purpose only. 
Specifications are subject to change without prior notice. Micromax 
keeps the right to modify the content in this user guide without prior 
notice.
Upon first use of your device, your device will send information related 
to your mobile, IMEI numbers, location details and other software 
details through SMS* automatically. This information may be used as 
further specified in Micromax privacy policy**. 
Talk and standby times are affected by network preferences, type of 
SIM cards, connected accessories and individual usage patterns. 
Services and some features may be dependent on the network, 
service/content providers, SIM cards, compatibility of the devices used
and the content formats supported.
Other product logos and company names mentioned herein may be 
trademarks or trade names of their respective owners.
*Operator tariff shall be applicable for SMS. 
**Micromax privacy policy is available at www.micromaxinfo.com.
Understand Your Phone
Your Q391 is a dual SIM phone with expandable memory. This handset 
supports Micro SIM card only. 
Switch off your phone before SIM/memory card insertion/removal and 
insert the card(s) in the slots correctly. 
SIM and Memory Card Insertion
Please keep the SIM card out of the reach of children.
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Switch off your phone and remove the rear cover, as illustrated 
below:
The card and the contacts are vulnerable to damage due to 
scratching or bending. Therefore, be careful when inserting or 
removing the cards.
Use only compatible memory cards with this device. Incompatible 
memory cards may damage the card or the device and corrupt the 
data stored in the card.
Handset Keys
Power Key
Turn On : Press the Power key for 3-4 
seconds.
Wake up the Screen : Firmly press the 
Power key to wake up the screen or to 
turn off the screen. 
Turn Off : Wake up the screen first. Now, 
long press the Power key then tap "Power 
off" to turn off the phone.
Quick Options : Wake up the screen first. 
Now, press the Power key for 2 seconds 
to view quick options.
Adjust the in-call, media, and ringtone 
volume from the volume keys 
available on the right side of the 
device.
Navigation Keys
Charge the Battery
Before using the device for the first time, we recommend you to use the 
power adapter to charge the battery for atleast 1-2 hours. 
Connect the power adapter to the power outlet and the USB cable, as 
illustrated in the following image:
When turned on, the battery level and charging status gets displayed in the 
upper-right corner of the screen. 
Use only Micromax chargers and cables. Other chargers or cables can 
cause the battery to explode or damage your device. This may invalidate 
your phone warranty.
Account Configuration
Some applications and services of your smartphone may require you to 
sign in to your Gmail account. If you do not have an existing Gmail account, 
you can easily sign up and create a new account from the Gmail app in your 
phone. 
Configuring Gmail account will not only allow you to access your emails but 
will also enable you to sync your phone calendar and contacts with your 
Gmail account. Changing your handset and taking contact list backup 
cannot get easier. In addition to this, your Gmail account lets you take full 
advantage of applications and services offered by Google on your Android 
phone. Configure your Google account on this handset to get an ease-of-ac-
cess and sync your preferences and data on some applications rendered by 
Google. 
Google Account
Network connection is required for a successful Gmail account 
configuration.
Wake up the screen by firmly pressing the Power key.
Place your finger on the lock icon and swipe up to unlock the screen.
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Choose and set a screen unlocking technique from:
Security Screen lock
Unlock the Screen
By default, Swipe Unlock is your unlocking technique.
To unlock:
Phone Unlocking Methods
It is important to remember the passwords and commands, which you set 
for your phone. A forgotten password cannot be retrieved.
Tap and Hold
After typing, tap key to close the keyboard.
Tap and hold the text field to open a menu and to cut/copy/paste 
text.
Display
When device is rotated
To activate the airplane mode:
Open the toolkit panel and tap
Airplane mode option.
Double-tap .........................................................................................
Using the Onscreen Keyboard ...................................................
Recent Applications ..............................................................................
Make a Call ................................................................................................
Contacts ....................................................................................................
Synchronize Your Contact List ....................................................
Airplane Mode ........................................................................................
Send Message ........................................................................................
Camera .......................................................................................................
Gallery ........................................................................................................
Music Player ............................................................................................
FM Radio ...................................................................................................
Settings, Networks, & Applications ................................................
Connect to the Internet .................................................................
Tethering & Portability ..................................................................
Pair With Bluetooth Devices .......................................................
Google Maps .....................................................................................
Manage Applications .....................................................................
Safety Precautions ................................................................................
Taking Care of Your Device ................................................................
Battery Recommendations ................................................................
Recycle your Phone ..............................................................................
Copyright ...................................................................................................
Content
Android 5.0 ............................................................................................... 
Read Me First ...........................................................................................
Disclaimer ..................................................................................................
Understand Your Phone........................................................................
SIM and Memory Card Insertion.......................................................
Handset Keys ............................................................................................
Power Key ..........................................................................................
Volume Keys .......................................................................................
Navigation Keys ................................................................................
Charge the Battery .................................................................................
Home Screen ............................................................................................ 
Application Launcher ............................................................................ 
Account Configuration .......................................................................... 
Google Account .................................................................................
Other Accounts ..................................................................................
Notifications .............................................................................................
Gravity Sensor ..........................................................................................
Phone Security .........................................................................................
Unlock the Screen ............................................................................
Phone Unlocking Methods ...........................................................
Smart Lock ..........................................................................................
Google Search .........................................................................................
Using the Touch Screen ......................................................................
Tap and Hold .....................................................................................
Drag an Item .....................................................................................
Swipe ....................................................................................................
Using the Pinch Zoom ....................................................................
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www.micromaxinfo.com
2
Insert the SIM card(s) in the card slot(s).
3
Insert the memory card in the memory card slot.
Protect your phone from unauthorized access. Once locked, the phone can 
be unlocked by providing the unlocking password set while choosing the 
unlocking technique. 
Smart Lock
Smart Lock feature allows you to disable the applied phone unlock method 
when connected to a specific device or the handset is at a specific place or 
using the face unlock method.
You may set these smart lock methods from:
The Smart Lock option will get unlocked only when you apply a 
screen lock method other than "Swipe".
