Panasonic Lumix GH5 - Manual (Page 14)

DVQX1206 (ENG)
14
Limited Warranty (ONLY FOR U.S.A.)
Panasonic Products Limited Warranty
Limited Warranty Coverage (For USA Only)
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Corporation of North America (referred to as “the
warrantor”) will, for the length of the period indicated on the chart below, which
starts with the date of original purchase (“warranty period”), at its option either (a)
repair your product with new or refurbished parts, (b) replace it with a new or a
refurbished equivalent value product, or (c) refund your purchase price. The
decision to repair, replace or refund will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the
“Parts” warranty period, there will be no charge for parts. This Limited Warranty
excludes both parts and labor for non-rechargeable batteries, antennas, and
cosmetic parts (cabinet). This warranty only applies to products purchased and
serviced in the United States. This warranty is extended only to the original
purchaser of a new product which was not sold “as is”.
Mail-In Service --Online Repair Request
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
http://shop.panasonic.com/support.
When shipping the unit, carefully pack, include all supplied accessories listed in the
Owner’s Manual, and send it prepaid, adequately insured and packed well in a
carton box. When shipping Lithium Ion batteries please visit our Web Site at
http://shop.panasonic.com/support as Panasonic is committed to providing the
most up to date information. Include a letter detailing the complaint, a return
address and provide a daytime phone number where you can be reached. A valid
registered receipt is required under the Limited Warranty.
Product or Part Name Parts Labor
Digital Camera Peripherals 1 Year 1 Year
Digital Camera Accessories 90 Days 90 Days
Rechargeable Batteries 1 Year 1 Year
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