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Troubleshooting continued – EdgeStar ap12000s User Manual

Page 20

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17

Troubleshooting continued



Issue Possible

Cause

Solution

My air conditioner is
not cooling at all

Unit is not operating in
cooling mode

Set the unit to be in
cooling mode, and
lower the set
temperature (pg. 11)

The compressor is not
on

The compressor may
take up to 3 minutes to
turn on, or longer if it is
too warm

The ambient
temperature is too high

Lower the room
temperature to be
below 90°F degrees

The filter may be dusty
or blocked

Clean the filters.
(pg. 15)

Blocked exhaust port

Remove any
obstructions in the
exhaust hose and port

My air conditioner
blows cold air, but
does not lower the
room temperature

The unit is not vented

The unit must be
vented. (pg. 4)

The area of the room
is too large

Minimize the size of
the area to be cooled,
i.e. adding a drop
ceiling. Use more than
one unit to cool the
area, or use a larger
unit

Open windows and
doors

Close any open doors
and windows

Too many heat
sources

Remove or shut off
additional heat
sources such as radio
equipment, servers,
etc.

The room/garage may
be inadequately
insulated

Properly insulate the
room to be cooled, i.e.
using fiberglass

The ambient
temperature is too high

The unit may not work
if the room
temperature is above
90°F

Direct sunlight is
heating the room

Close curtains or pull
down blinds, and
minimize the direct
sunlight into the room

The filter may be dusty
or blocked

Clean the filter and
replace it if needed

Dirty condenser coils

Carefully vacuum the
coils clean

Obstructed air intake
or exhaust ports

Remove anything
blocking the ports

NOTE: If the ambient
temperature is above 90°F
the unit may not blow cold
air.

TIP: Run the unit before it is
needed. For example, run
the unit in the morning
before the area gets hot,
and continue to run the unit
all day long in order to
maintain a low temperature.