Rexel Mercury RSX1834 - Manual (Page 39)

Warranty (in Australia)
ACCO Australia warrants its products and their parts against defects in materials and workmanship under normal use
for a period of 24 months from the original date of purchase (please retain proof of purchase). During this period we will
repair or replace a defective product or part subject to the following warranty conditions:
The warranty applies only to defects in materials and workmanship under normal use and does not extend to damage to
the Product or parts which result from:-
• Alteration, repair, modification or service carried out by anyone other than an authorised ACCO service centre.
• Accident, neglect, abuse or misuse owing to failure to comply with the normal operating procedures for a product
of this type.
Nothing in this Warranty shall have the effect of excluding the liability of ACCO in respect of death and personal injury
caused by the negligence of ACCO. This Warranty is offered (subject to these terms and conditions) in addition to, and
does not affect your rights and remedies under,the Australian Consumer Law and other laws.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
For any questions relating to your warranty, please contact your local service agent.
Additional Guarantee
ACCO Australia guarantees the cutting blades of the shredder to be free from defects in material and workmanship for
an extended warranty period from the date of purchase by the original consumer. Please refer to the table below for the
cutter warranty period applicable to your shredder model.
ACCO Australia
*Please note that the cutter blades will be progressively worn down by shredding fastened sheets (staples and
paperclips)- this is not covered by this warranty. Excessive credit card and CD shredding will also invalidate the extended
cutter warranty. Some shredder models are NOT designed to shred CDs. Any attempt to do so will invalidate the warranty.
How to Make a Claim
To make a claim under this warranty, contact the ACCO Australia Customer Service Team with your proof of original
purchase handy:
ACCO Australia
Level 2, 8 Lord St, Botany NSW 2019
Ph: 1300 366 376
E: [email protected]
F: 1300 360 944
The customer service team member will advise whether your product should be repaired, replaced or returned and
advise the next step for you to take. If the product is validated as still under warranty and deemed faulty, ACCO will bear
costs involved with the warranty process. To claim expenses incurred in making a claim under this warranty, contact our
Customer Service Team on the details above.
Shredder Models Extended Cutter Warranty Period
Style, Style+, V35WS, V30WS, Alpha 3
Auto+60 5
Promax V65WS, Promax V60WS, Prostyle, Prostyle+, RES1223, REX1023, REM723, SC170,
CC175, Auto+80 7
V120, V125, P180CD, P185, RSS2030, RSX1630, RSS2232, RSX1632, RSM1130, Auto+100 10
Auto+250 15
RDS2250, RDX1850, RDSM750, RDM1150, RDS2270, RDX2070, RDSM770, RDM1170,
Auto+500, RLS32, RLX20, RLM11, RLSM9, RLWX19, RLWX30, RLWSFM9, RLWM26, RLWX39,
RLWS47, RLWX25, RLWS35 20