Customer support – Elation Professional DMX-512 User Manual

Page 12

CUSTOMER SUPPORT

Elation Professional

provides a customer support line, to provide set up

help and to answer any question should you encounter problems during
your set up or initial operation. You may also visit us on the web at www.
americandj.com for any comments or suggestions. Service Hours are
Monday through Friday 9:00 A.M. to 5:00 P.M., Pacific Standard Time.

Voice:

(323) 582-3322

Fax:

(323) 582-2610

E-mail: [email protected]

Warning! To prevent or reduce the risk of electrical shock or fire, do not
expose this unit to rain or moisture.

Caution! There are no user serviceable parts inside this unit. Do not
attempt any repairs yourself, doing so will void your manufactures warranty.
In the unlikely event your unit may require service please contact Elation.

Specifications are subject to change without notice!

Elation Professional® - DMX OPERATOR User Manual page 21

©Elation Professional®

Elation Professional® World Headquarters

4295 Charter Street Los Angeles, CA 90058 USA

Tel: 323-582-2650 Fax: 323-582-2610

Web: www.elationlighting.com E-mail: [email protected]

2-YEAR LIMITED WARRANTY

A. Elation Professional

hereby warrants, to the original purchaser, Elation Professional

products to be free of manufacturing defects in material and workmanship for a period of 2
Years (730 days) from the date of purchase. This warranty shall be valid only if the product
is purchased within the United States of America, including possessions and territories.
It is the owner’s responsibility to establish the date and place of purchase by acceptable
evidence, at the time service is sought.

B. For warranty service, send the product only to the Elation Professional

factory. All

shipping charges must be pre-paid. If the requested repairs or service (including parts
replacement) are within the terms of this warranty, Elation Professional

will pay return ship-

ping charges only to a designated point within the United States. If the entire instrument
is sent, it must be shipped in its original package. No accessories should be shipped with
the product. If any accessories are shipped with the product, Elation Professional

shall

have no liability whatsoever for loss of or damage to any such accessories, nor for the safe
return thereof.

C. This warranty is void if the serial number has been altered or removed; if the product is
modiﬁed in any manner which Elation Professional

concludes, after inspection, affects the

reliability of the product; if the product has been repaired or serviced by anyone other than
the Elation Professional

factory unless prior written authorization was issued to purchaser

by Elation Professional

; if the product is damaged because not properly maintained as set

forth in the User Manual.

D. This is not a service contract, and this warranty does not include maintenance, cleaning
or periodic check-up. During the period speciﬁed above, Elation Professional

will replace

defective parts at its expense, and will absorb all expenses for warranty service and repair
labor by reason of defects in material or workmanship. The sole responsibility of Elation
Professional

under this warranty shall be limited to the repair of the product, or replace-

ment thereof, including parts, at the sole discretion of Elation Professional

. All products

covered by this warranty were manufactured after January 1, 1990, and bear identifying
marks to that effect.

E. Elation Professional

reserves the right to make changes in design and/or improve-

ments upon its products without any obligation to include these changes in any products
theretofore manufactured.

F. No warranty, whether expressed or implied, is given or made with respect to any acces-
sory supplied with products described above. Except to the extent prohibited by applicable
law, all implied warranties made by Elation Professional

in connection with this product,

including warranties of merchantability or ﬁtness, are limited in duration to the warranty
period set forth above. And no warranties, whether expressed or implied, including warran-
ties of merchantability or ﬁtness, shall apply to this product after said period has expired.
The consumer’s and or Dealer’s sole remedy shall be such repair or replacement as is
expressly provided above; and under no circumstances shall Elation Professional

be liable

for any loss or damage, direct or consequential, arising out of the use of, or inability to use,
this product.

G. This warranty is the only written warranty applicable to Elation Professional

Products

and supersedes all prior warranties and written descriptions of warranty terms and condi-
tions heretofore published.