Service, Importer – Silvercrest SNHT 1.5 B2 User Manual

Page 14

SNHT 1.5 B2

Processing of Warranty Claims
To ensure the fast processing of your claim, please comply with the
following instructions:

For all queries please hold ready the item number (e.g., IAN

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12345) and the receipt as proof of the purchase.
For the article number, please obtain it from the typeplate, a

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gravure on the back of the operating instructions or as a sticker
on the back or underside of the product.
Should malfunctions or other defects occur, ﬁ rst contact the fol-

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lowing designated service department by phone or e-mail.
A product recorded as defective can then be sent, with enclosure

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of the proof of purchase (receipt) and an indication of what the
defect is and when it occurred, postage free to the service address
notiﬁ ed to you.

Service

Service Great Britain

Tel.: 0871 5000 720 (£ 0.10/Min.)
E-Mail: [email protected]

IAN 67155

Service Ireland

Tel.: 1890 930 034
(0,08 EUR/Min., (peak))
(0,06 EUR/Min., (oﬀ peak))
E-Mail: [email protected]

IAN 67155

Importer

Please note that the following address is not a Service Address.
Please contact the above detailed Service Centre ﬁ rst.
KOMPERNASS GMBH
BURGSTRASSE 21
44867 BOCHUM, GERMANY
www.kompernass.com

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10.06.2011 13:57:39 Uhr