U.s. warranty policy – Eureka Vacuum System Cleaner User Manual
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U.S. WARRANTY POLICY
The Eureka Vacuum Systems Limited Warranty
What This Warranty Covers
Your Eureka Vacuum System Power Unit is warranted to be free from all defects in material and workmanship in normal house-
hold use for a period of five years from the date of purchase for all parts and one year for labor. Your Vacuum System Accessories
are warranted for a period of one year. The warranty is granted only to the original purchaser and members of his or her immediate
household. The warranty is subject to the following provisions.
What This Warranty Does Not Cover
Damages or malfunctions caused by negligence, abuse, acts of God, failure to provide proper maintenance, or use not in accor-
dance with the Owner's Guide.
Defects or damages caused by unauthorized service or the use of other than Genuine Eureka parts.
Installation materials or damage caused by faulty or improper installation, modification, or alteration of the Power Unit.
Parts of the Accessories that require replacement under normal use, such as drive belts, light bulbs, and brush roll bristles.
What The Eureka Company Will Do
The Eureka Company will, at its option, repair or replace a defective power unit, accessory, or part that is covered by this warranty.
As a matter of warranty policy, the Eureka Company will not refund the consumer's purchase price.
Product Registration
Keep all payment records and proof of purchase. The date on these records established the warranty period. If proof of purchase
cannot be supplied, the warranty period will be determined from the date of manufacture of the product. To place on file proof of
the required information, fill out and return the registration card accompanying your cleaner or register on line at www.eureka.com.
Obtaining Warranty Service
To obtain warranty service you must return the defective cleaner or cleaner part along with proof of purchase to any Eureka
Authorized Station. You will find the nearest location In the Yellow Pages, under "Vacuum Cleaners". Be certain that the
Warranty Station is "Eureka Authorized Service and Repair." For the location of the nearest Eureka Authorized Warranty Station
or for service information, telephone toll free: USA: 1-800-282-2886
Further Limitations and Exclusions
This is the sole and exclusive warranty of The Eureka Company. Any warranty that may be implied in connection with your pur-
chase or use of the cleaner, including any warranty of Merchantability or any warranty for Fitness For A Particular Purpose is limit-
ed to the duration of this warranty. Some states do not allow exclusions of warranties or limitation of damages, so the above limita-
tions may not apply to you. Your relief for the breach of this warranty is limited to the relief expressly provided above. In no event
shall Eureka be liable for any consequential or incidental damages you may incur in connection with your purchase or use of the
cleaner. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This warranty gives you specific legal rights. You may also have other rights, which vary, by state.
Questions & Answers about Genuine Eureka Products
Q: Why should I use only Genuine Eureka paper bags, belts, and parts in my Eureka vacuum cleaner?
A: Using Genuine Eureka Products, which are made to our exacting specifications and engineered with emphasis on quality, per-
formance, and customer satisfaction, ensures the long life and cleaning efficiency of your vacuum cleaner. Overall, this saves you
money and helps to keep your home clean.
Q: How can I be sure I am using only genuine Eureka products in my vacuum cleaner?
A: Typically, packaged products and paper bags can be identified by a "Genuine Eureka Product" symbol (see illustration above).
For further identification assistance, you may call our tall-free number, 1-800-282-2886, for the location of a nearby Eureka
Authorized Warranty Station.
Q: Are there any difference between "made to fit" or "imitation" and Genuine Eureka paper bags, belts, and parts?
A: Yes, there are some very important difference in materials, quality, and reliability. Many customers have mistakenly purchased
"imitation" paper bags and parts while thinking they purchased genuine. Unfortunately, many of these customers discovered the
differences after they experienced related difficulties.
For Genuine Eureka Value, Accept No Imitations!
THE EUREKA COMPANY • Bloomington, IL 61701 • www.eureka.com