Troubleshooting – Emotiva ERC-2 User Manual
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TROUBLESHOOTING
• The disc does not rotate
1. Is the power cable plugged in?
2. Is the power switch on?
3. Is the disc placed upside down?
4. Is the disc dirty?
5. Is the disc scratched?
6. Is the disc warped?
• The disc is playing but there is no sound
1. Are the receiver or pre/pro and amplifier and speakers connected correctly?
2. Is the receiver or pre/pro and amplifier turned on?
3. Is the receiver or pre/pro function set to the correct input?
4. Is the volume control set at the minimum level?
• The disc stops, noise is heard or the sound drops out
1. Is the disc dirty?
2. Is the disc scratched?
3. Is the disc warped?
*In the case of a CD-R or CD-RW disc this may occur when the conditions under which
the disc in question was recorded were substandard or if the quality of the disc itself is
poor.
*This may also occur if the disc in question has the CDDA format mixed with other data.
• A CD-R / CD-RW disc cannot be played
1. Is the disc placed upside down?
2. Does the disc in question contain the properly written TOC (Table of Contents)?
3. Is the disc in question recorded in an audio (CD-DA) format?
• The remote control does not operate
1. Is the remote control sensor blocked?
2. Is the remote control sensor pointed at the remote sensor on the front of the unit?
3. Are there batteries in the remote control?
4. Have the batteries in the remote control expired?
5. Is there strong light (from a window etc.) hitting the ERC-2's remote sensor?
• A specific CD cannot be played
1. A CD with copy controls cannot be played on the ERC-2. These are special discs
that do not comply with the current CD standards. When normal CDs can be
played and the problem only occurs with discs with copy controls there is not a
problem with the ERC-2.
• Digital signal has no output
1. Are the coaxial and/or optical cables connected correctly?
2. Is the receiver or pre/pro set to the correct input?
3. Is the input set up to receive a digital signal?