Encore electronic ENKVM-USB - Manual (Page 5)

Troubleshooting
Symptom Possible Cause Action
Keyboard / Mouse
needs to be reset. Unplug the keyboard / mouse from the Console
Keyboard Port, then plug it back in.
Hotkey sequence
input incorrectly.
Resend the Hotkey command - press and
release each key in the sequence individually.
Keyboard
and/or
Mouse Not
Responding
Switch needs to be
reset. Turn off the computers; wait 5 seconds; turn the
computers back on.
Video
Problems
Resolution and/or
Refresh rate set too
high.
Select a lower resolution and/or bandwidth.
Specifications
Function ENKVM-USB
Computer Connections 2
Port Selection Hotkey
Keyboard 1 x USB Type A Female (Black)
Video 1 x HDB-15 Female (Blue)
Console
Ports
Mouse 1 x USB Type A Female (Black)
Keyboard/ Mouse 2 x USB Type A Male (Black)
Connectors
KVM
Ports
Video 2 x HDB-15 Male (Blue)
LEDs Selected 2 (Green)
Cable
Length
Computers 1.2m
Emulation Keyboard/ Mouse USB
Video 2048 x 1536; DDC2B
Scan Interval 3, 5, 10, 20 Seconds
Operating Temp. 0-50°C
Storage Temp. -20-60°C Environment
Humidity 0-80% RH, Non-condensing
Housing Plastic
Weight 0.31 kg Physical
Properties
Dimensions
(L x W x H)
7.90 x 7.90 x 2.50 cm
4