Eagle Electronics STRATA 128 - Manual (Page 39)

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How to Obtain Service
(Canadian Customers Only)
We back your investment in quality products with quick, expert service and genuine Eagle
replacement parts. If you need service or repairs, contact the Eagle Factory Customer
Service Department at the toll-free number listed below. A technician may be able to solve
the problem and save you the inconvenience of returning your unit. You will be asked for your
unit's serial number.
800-324-1354
Canada Only. Monday through Friday 8:00 A.M. - 8:00 P.M. Central Time.
To order accessories such as power cables or transducers, please contact:
1. Your local marine dealer. Most quality dealers that handle marine electronic equipment
should be able to assist you with these items. Consult your local telephone directory for
listings.
2. Canadian customers only can write:
Lowrance/Eagle Canada, 919 Matheson Blvd., E. Mississauga, Ontario L4W2R7
or fax 416-629-3118
WARRANTY REPAIR WILL BE HONORED ONLY IN THE COUNTRY
UNIT WAS PURCHASED.
Please follow the shipping instructions shown below on this page if you have to mail your
unit to the dealer. For proper testing, repair, and service, send a brief note with the product
describing the problem. Be sure to include your name, return shipping address, and a
daytime telephone number.
How to Obtain Service
(International Customers Only)
If you need service or repairs, contact the dealer in the country you purchased your unit.
Accessory Ordering Information
Shipping Information
When sending a product for repair, we recommend you do the following:
1. Always use the original shipping container and filler material the product was packed
in when shipping your product.
2 Always insure the parcel against damage or loss during shipment. Eagle does not
assume responsiblity for goods lost or damaged in transit.
3. For proper testing, repair, and service, send a brief note with the product describing the
problem. Be sure to include your name, return shipping address, and a daytime
telephone number.