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Troubleshooting – Element Electronics ELCFT241 User Manual

Page 26

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Troubleshooting

Before contacting the service technician, perform the following simple checks. If any problem still persists,
unplug the LCD TV and call for assistance.

PROBLEM

POSSIBLE SOLUTION

No sound and picture

- Check that the main plug has been connected to a wall

outlet

- Check that you have pressed the POWER button on the

front of the TV set

- Check the picture contrast and the brightness setting

Red LED indicator light

Set in standby mode. Press either the POWER button or
the Standby button on the remote control

Normal picture but no sound

- Check the volume
- Sound muted? Press the MUTE button
- Try another channel, the problem may be with the

broadcast

- Are the audio cables installed properly?

The remote control does not work

- Check to see if there are any objects between the TV

and remote control causing obstruction

- Are batteries installed with correct polarity (+ / -)
- Correct remote operating mode set: TV, VCR, etc?
- Install new batteries

Power suddenly turns off

- Is the sleep timer set?
- Check the power control settings. Power may be

interrupted

- No broadcast on the station tuned

Picture appears slowly after switching on

- This is normal, the image is muted during the product

start up process. Please contact a service provider if
the picture has not appeared after 5 minutes

Poor Color or picture

- Adjust the color in Menu option
- Keep a sufficient distance between the product and the

VCR

- Try another channel, the problem may be with the

broadcast

- Are the VIDEO cables installed properly?
- Activate any function to restore the brightness of the

picture

Horizontal/vertical bars or picture shaking

- Check for local interference, such as an electrical

appliance or power tool

Blue Screen

- Press INPUT button to select correct source

Poor reception on some channels

- Station or cable experiencing problems. Tune to

another station

- Station signal is weak, reorient antenna to receive better

reception

- Check for sources of possible interference

Lines or streaks in pictures

- Check the antenna (change the direction of the

antenna)

No output from one of the speakers

- Adjust balance in the Menu option