Electrolux LAVADORA EWF 14680W - Manual (Page 31)

In the event of your appliance requiring
service, or if you wish to purchase spare
parts, please contact your local Service
Force Centre by telephoning Your tele-
phone call will be automatically routed to
the Service Force Centre covering your
postcode area.
For the address of your local Service
Force Centre and further information
about Service Force, please visit the
website at www.electrolux.com
Before calling out an engineer, please
ensure you have read the details under
the heading “What to do if...”
When you contact the Service Force
Centre you will need to give the following
details:
1. Your name, address and postcode.
2. Your telephone number.
3. Clear concise details of the fault.
4. The model and Serial number of the
appliance (found on the rating plate).
5. The purchase date.
Please note a valid purchase receipt or
guarantee documentation is required for
in guarantee service calls.
Customer Care for general enquiries
concerning your Electrolux appliance, or
for further information on Electrolux
products please contact our Customer
Care Department by letter or telephone
at the address below or visit our website
at www.electrolux.com
(*) Calls may be recorded for training
purposes
Standard guarantee
This appliance is guaranteed by
Electrolux, in each of the countries listed
We, Electrolux, undertake that if within
12 months of the date of the purchase
this Electrolux appliance or any part
thereof is proved to be defective by rea-
son only of faulty workmanship or mate-
rials, we will, at our option repair or
replace the same FREE OF CHARGE for
labour, materials or carriage on condition
that: • The appliance has been correctly
installed and used only on the electricity
supply stated on the rating plate.
• The appliance has been used for nor-
mal domestic purposes only, and in
accordance with the manufacturer’s
instructions.
• The appliance has not been serviced,
maintained, repaired, taken apart or tam-
pered with by any person not authorised
by us.
• Electrolux Service Force Centre must
undertake all service work under this
guarantee • Any appliance or defective
part replaced shall become the
Company’s property.
• This guarantee is in addition to your
statutory and other legal rights.
Exclusions • Damage or calls resulting
from transportation, improper use or
neglect, the replacement of any light
bulbs or removable parts of glass or
plastic.
• Costs incurred for calls to put right an
appliance which is improperly installed or
calls to appliances outside the United
Kingdom.
• Appliances found to be in use within a
commercial environment, plus those
which are subject to rental agreements.
• Products of Electrolux manufacturer
that are not marketed by Electrolux
Service and Spare Parts.
electrolux 31
126.2931.14…EWF12680-14680W.qxd 28/10/08 13:39 Página 31