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Troubleshooting – Eos Wireless Digital Wireless Multi-Room Audio System User Manual

Page 24

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24

Troubleshooting

Symptom

Possible Problem

Solution

Unit does not respond (no

power)

AC adapter is not plugged

into wall outlet or the

connector in the back of

the Base Station is not

connected properly

Make sure that the AC adapter

is securely connected into

a wall outlet. Unplug and

re-plug the connector to the

power jack on back of the Base

Station (marked DC 15V)

iPod does not dock

properly

Wrong dock adapter used

See chart to select the proper

docking adapter for your iPod

on page 12

No sound

Base Station speaker

muted (iPod or Aux LED

indicator is blinking)

Press MUTE button (iPod or

Aux LED indicator will stop

blinking)

Volume level set too low

Increase volume level using

the +/- keys on the left side of

the Base Station

iPod is not playing

Check iPod screen to confirm

iPod is playing

Base Station

Wrong source chosen (iPod

or AUX)

Check the source indicator

LEDs to confirm that the

desired source is selected.

Press the SOURCE button to

select between AUX and iPod

Echo sound (delay)

between Base Station

speaker and Wireless

Speaker

Range Extender Switch on

Turn range extender off or

move the Wireless Speaker into

another room

Too much bass, treble or

less than optimal sound

iPod EQ settings not

optimized

Set iPod EQ setting (please

see manual section titled

“Customizing Eos”