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Troubleshooting – Curtis SMPK1021 User Manual

Page 35

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35

●Troubleshooting

















No Power

Check if battery had installed properly
Make sure you have switched the player on

No Sound

Make sure volume is not on 0 position and the
connection to earphone is valid
Please make sure the earphone is clean
Damaged MP3 files may have noise and even cannot be

played

Strange characters on display

Make sure you have chose correct language

Cannot Download Music

Check USB cable, and make sure the player is properly
connected to the PC
Check if the driver has well installed
Make there is still blank memory