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Service-center, Importer, Repair service – Parkside PFR 30 A1 User Manual

Page 20

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20

GB

Service-Center

Service Great Britain

Tel.: 0871 5000 720

(£ 0.10/Min.)

E-Mail: [email protected]

IAN 93486

Importer

Please note that the following address is

not a service address. Please initially con-

tact the service centre specified above.

Grizzly Gartengeräte

GmbH & CO KG

Am Gewerbepark 2

64823 Groß-Umstadt

Germany

www.grizzly-service.eu

not maintained. Precise adherence to all of

the instructions specified in the operating

manual is required for proper use of the

product. Intended uses and actions against

which the operating manual advises or

warns must be categorically avoided.

The product is designed only for private

and not commercial use. The guarantee

will be invalidated in case of misuse or

improper handling, use of force, or inter-

ventions not undertaken by our authorised

service branch.

Processing in Case of Guarantee

To ensure quick handling of you issue,

please follow the following directions:

• Please have the receipt and item num-

ber (IAN 93486) ready as proof of

purchase for all enquiries.

• Please find the item number on the rat-

ing plate.

• Should functional errors or other de-

fects occur, please initially contact the

service department specified below

by telephone or by e-mail. You will

then receive further information on the

processing of your complaint.

• After consultation with our customer

service, a product recorded as defec-

tive can be sent postage paid to the

service address communicated to you,

with the proof of purchase (receipt)

and specification of what constitutes

the defect and when it occurred. In or-

der to avoid acceptance problems and

additional costs, please be sure to use

only the address communicated to you.

Ensure that the consignment is not sent

carriage forward or by bulky goods,

express or other special freight. Please

send the equipment inc. all accessories

supplied at the time of purchase and

ensure adequate, safe transport pack-

aging.

Repair Service

For a charge, repairs not covered by

the guarantee can be carried out by

our service branch, which will be happy to

issue a cost estimate for you.

We can handle only equipment that has

been sent with adequate packaging and

postage.

Attention: Please send your equipment to

our service branch in clean condition and

with an indication of the defect.

Equipment sent carriage forward or by

bulky goods, express or other special

freight will not be accepted.

We will dispose of your defective devices

free of charge when you send them to us.