beautypg.com

Options, Commands, Services – Grass Valley K2 TX/Dashboard User Manual v.1.2 User Manual

Page 5: Support tool

background image

TX/Dashboard User Manual - document version: 1.2 - Page 5

7. Options

Allow forgot password: not used

Type of recovery password: not used

Caching: Flush application cache

8. Commands

Lists available commands and services. To edit, select a command from the list. You can edit following

fields:

 To modify the description, edit in the Description box.

 To allow TX/MAM User groups to execute commands or services, select the applicable User

groups under Allowed commands.

 Select the Service option to add the command or service to the Channel > Services list.

 Click Save to save changes, Cancel to discard.

9. Services

This page lists Channels and Services. You can click a Service to update.

10. Log

Shows logging for all Channels.

11. Support Tool

View log files for the selected Channel:

 Go to Channels and click the

icon for the appropriate Channel.

You can specify Date, Time and Extra info, for example SFDC case number

 Click Get Logs to retrieve log files.

To download the supportfile click HERE: you can download or open the log file (tar-format).

 Click Abort to cancel.