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Troubleshooting – Widex BABY440 User Manual

Page 11

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troubleshootinG

Problem

Possible cause

solution

There is no sound in the
hearing aid

• The battery is flat
• The earpiece is

blocked

• Insert a new battery

in the hearing aid

• Remove the earwax
• Contact your hearing

care professional

The hearing aid whistles
continuously

• The earpiece is not

correctly placed in
the ear

• The earpiece fit is too

loose

• Remove the earpiece

and reinsert it

• Contact your hearing

care professional

If you suspect that a
plug of earwax has
accumulated in your
child’s ear

• The use of hearing

aids increases the
risk of accumulation
of earwax

• Contact your

physician/ENT
doctor

In case of other
problems

• Consult the user

instructions or
contact your hearing
care professional