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Troubleshooting – Widex TV-DEX User Manual

Page 28

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TROUBLESHOOTING

Problem

Potential cause

Solution

Your TV-

Controller

does not work

The battery is

exhausted

Charge the battery

Base has not been

selected

Place the TV-

Controller in the

TV-Base for at least

5 seconds

The green

diode on the

TV-Controller

turns on for a

brief period of

time and then

turns off

The jack plug for tv

or audio connection

is not connected to

the TV-Base

Connect the jack plug

as shown on page

page 11-13

The TV-Base is not

connected to the

electrical mains

Connect the TV-Base

as described on page

page 10

No

transmitted

sound even if

the green

diode is

turned on

TV/audio source is

not switched on

Switch TV/audio

source on

Sound source and

TV-Base are not

properly connected

Connect the sound

source and TV-Base

as shown on pages

11, 12, 13

Transmission

interrupted

TV-Controller battery

is exhausted

Charge the TV-

Controller

TV-Controller is out

of operating range

Move within

operating range

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