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Widex S4-VSD User Manual

Page 35

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35

Problem

Possible…cause

Solution

The hearing

aids do not

respond with a

correspond ing

change in

volume or

program to the

DEX

The DEX is used be-

yond the transmis-

sion range

Move the DEX closer to

the SUPER hearing aids

Strong electromag-

netic interference in

the vicinity

Move away from known

source of EM

interference

The DEX and the

SUPER hearing aids

are not matched

Check with hearing

care professional to

make sure DEX is

matched with SUPER

hearing aids