Widex RE-19 - Manual (Page 37)

In case of malfunction
The following pages include some quick advice in case
you experience problems . Before contacting your hear-
ing care professional, please follow the advice below:
If the hearing aid is dead, it could be because:
• The hearing aid is not turned on. Make sure the bat-
tery drawer is pushed all the way upwards and that
the word “OFF” is not visible on the switch .
• The battery is dead or does not work. Insert a new
battery in the hearing aid .
• The sound bore of the earmould is blocked. Clean the
blocked sound bore as described on page 26 .
If the hearing aid volume is not powerful enough, it
could be because:
• The battery is nearly exhausted . Insert a new battery
in the hearing aid .
• The sound bore of the earmould is blocked. Clean the
blocked sound bore as described on page 26 .
• Your ear is blocked by earwax . Contact your physi-
cian/ENT doctor .
• Your hearing may have changed . Contact your hear-
ing care professional .
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