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Widex C-CIC User Manual

Page 54

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54

Problem

Possible cause

solution

the hearing aids

do not respond

with a corre-

sponding change

in volume or pro-

gram to the DeX

the DeX is used beyond

the trans mission range

Move the DeX closer to

the hearing aids

strong electromagnetic

interference in the vicinity

Move away from known

source of eM interfer-

ence

the DeX and the hearing

aids are not matched

check with hearing care

professional to make

sure DeX is matched

with the hearing aids

the wearer hears

“interrupted”

speech (on and

off) from the

hearing aids or no

speech (muted)

from the transmit-

ting ear .

the battery in one of the

hearing aids has expired

replace battery in one

or both hearing aids

strong electromagnetic

interference in the vicinity

Move away from known

sources of interference

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