Widex C-CIC User Manual
Page 54

54
Problem
Possible cause
solution
the hearing aids
do not respond
with a corre-
sponding change
in volume or pro-
gram to the DeX
the DeX is used beyond
the trans mission range
Move the DeX closer to
the hearing aids
strong electromagnetic
interference in the vicinity
Move away from known
source of eM interfer-
ence
the DeX and the hearing
aids are not matched
check with hearing care
professional to make
sure DeX is matched
with the hearing aids
the wearer hears
“interrupted”
speech (on and
off) from the
hearing aids or no
speech (muted)
from the transmit-
ting ear .
the battery in one of the
hearing aids has expired
replace battery in one
or both hearing aids
strong electromagnetic
interference in the vicinity
Move away from known
sources of interference