VXL Instruments Itona TC65dyy Series Thin Client - Manual (Page 2)

Reporting a Problem
1. Go to http://www.vxl.net/Support/Online-support.aspx
2. Select
Click Here under the relevant support required.
3. In the Email Address field, enter your email address.
4. Under Requests option, click Submit.
5. Fill in the requested information along with the problem
description, and click Save.
Your problem will be registered and you will receive an email with a
ticket number.
Please mention the ticket number in future correspondence regarding
the issue.
Checking the Status of Your Ticket
1. Go to http://www.vxl.net/Support/Online-support.aspx
2. Select
Click Here under the relevant support required.
3. In the Email Address field, enter your email address.
4. Click View Mine. Your request status will be displayed.
For more details about Product Warranty, please visit:
http://www.vxl.net/Support/Product-Warranty-Terms.aspx.
3