Venstar T2700 Installation - Manual (Page 23)

SYMPTOM: When controlling a residential heat pump,
and asking for cooling, the heat comes on.
CAUSE: The thermostat reversing valve jumper is set
for “b”.
REMEDY: Set the reversing valve jumper for “O”. See
pages 5.4 and 5.5.
SYMPTOM: When calling for cooling, both the heat
and cool come on.
CAUSE: The thermostat equipment jumper is configured
for “HP” and the HVAC unit is a Gas/Electric.
REMEDY: Set the equipment jumper for “Gas”. See
pages 5.2 and 5.3.
P/N 88-602
Rev. 1
Page 8.2
TroubleShooting
8
NOTE: Due to the Random Start feature, outputs may not energize for up to 30
seconds when the thermostat is first powered (see page 14.5 of the
Owner’s Manual)
AUTO
I2:00 Pm HEAT COOL 72
74
AUTO
I2:00 Pm HEAT COOL 72
74