Venstar TSTATEZ User Manual
Page 12
TROUBLESHOOTING
Page 11
SYMPTOM: When controlling a Residential Heat
Pump, cooling energizes with a demand for
heat.
CAUSE: Heat pump is not selected "YES" in the
Advanced Setup.
REMEDY: See page 9 of the Owner's Manual
and configure step 4 to enable heat pump
operation.
SYMPTOM: When calling for cooling, both
the heat and cool come on.
CAUSE: The thermostat is configured to
control a heat pump and the HVAC
system is a "conventional" (non-heat
pump) system.
REMEDY: See page 9 of the Owner's Manual
and set step 4 to "NO” to enable gas
electric operation.
4Z95
P/N 88-612
Rev. 1
C
c
F
FOR HOME OR OFFICE USE
Tested to Comply
with FCC Standards
Slimline
TSTAT1100EZ
74
i2:00
72
Pm
WAKE
HEAT
74
i2:00
72
Pm
WAKE
HEAT