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Troubleshooting, Mxdma65 operation, Problem cause action – Dual MXDMA65 User Manual

Page 20

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NSA0110-V2

Troubleshooting

MXDMA65

 OPERATION

Problem

Cause

Action

Unit will not turn on 

(no power)

Yellow wire not connected or incorrect voltage
Red wire not connected or incorrect voltage

Check connections for proper voltage
(11~16VDC)

Black wire not connected

Check connection to ground

Fuse blown

Replace fuse

Unit has power 

(but no sound)

Speaker wires not connected

Check connections at speakers

One or more speaker wires touching each
other or touching chassis ground

Insulate all bare speaker wires from
each other and chassis ground

Unit blows fuses

Yellow or red wire touching chassis ground

Check for pinched wire

Speaker wires touching chassis ground

Check for pinched wire

Incorrect fuse rating

Use fuse with correct rating

Excessive skipping

Unit is not mounted correctly or backstrap is
not secure

Check mounting sleeve and backstrap
support

Physical defect in media (CD, CD-R or CD-RW) Check media for scratches

ERROR-01 appears 

on display

Disc read error

Press eject or RESET

ERROR-02 appears 

on display

Focus error or disc is in upside down

Press eject or RESET

ERROR-03 appears 

on display

File system error

Press eject or RESET

ERROR-04 appears 

on display

MP3/WMA decode error

Press eject or RESET

PROTECT appears 

on display

The WMA file is copy-protected by DRM
(Digital Rights Management)

Write disc using WMA files that are not
copy-protected

NO FILE appears 

on display

Selected file is not available in direct or
alphanumeric search modes

Repeat search using valid parameters

INVALID appears 

on display

The WMA file is copy-protected by DRM
(Digital Rights Management)

Write disc using valid audio files with
.mp3 or .wma file extensions

Unit will not accept 

a disc

CD mechanism position out of alignment

Press EJECT for 3 seconds to reset
CD mechanism position

CD transit screws still in place

Remove 2 transit screws located on
top of the unit