SWEDX SS-XX-K15 User Manual

Page 22

Troubleshooting

Before contacting SWEDX service or your
dealer, perform the following simple checks. If
you cannot solve the problem using the
instructions below, note the model and serial
number of your product and contact your local
dealer

No sound or picture

Check that the mains lead has been
connected to a wall socket

Check that you have pressed the POWER
button on the front of the TV

Check the picture contrast and brightness
settings

Check the volume

Normal picture but no sound

Check the volume

Check whether the MUTE button has been
pressed on the remote control

No picture or black and white picture

Adjust the color settings

Check that the broadcast system selected
is correct

Sound and picture interference

Try to identify the electrical appliance that is
affecting the set and move it further away.

Plug your set into a different mains socket

Blurred or snowy picture, distorted sound

Check the direction, location and
connections of your aerial

This interference is often due to the use of
an indoor aerial

Remote control malfunctions

Replace the remote control batteries

Clean the upper edge of the remote control
(transmission window)

Check the battery terminals

Turn off the TV and unplug the AC cable
from the wall socket and then plug the AC
cable and turn on the TV

“No signal” message is displayed

Check that the signal cable is firmly
connected to the source input

Check that the source is turned on

On PC mode, “Not Supported Mode”
message is displayed

Check the maximum resolution and the
frequency of the video adapter. For HD
models the recommended resolution is
1366x768 and for Full HD models the
recommended resolution is 1920x1080 (for

PC mode). In HDMI mode the
recommended resolution is
3840x2160@30Hz.

The image is too light or too dark

Adjust the Brightness and Contrast

Pixel Mapping

It is recommended to choose aspect ratio
JUST SCAN to achieve pixel mapping in
HDMI modes

Design and specifications are subject to change without notice.