Specifications, Replacement parts, Service hints – Desa CGCFTP User Manual
Page 27: Technical service, Parts under warranty, Parts not under warranty
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SPECIFICATIONS
HDCFTP
HDCFTN
CGCFTP
CGCFTN
Btu (Variable)
14,000/26,000
14,000/26,000
Type Gas
Propane/LP Only
Natural Only
Ignition
Piezo
Piezo
Pressure Regulator Setting
8" W.C.
3" W.C.
Inlet Gas Pressure (in. of water)*
Maximum
14"
10.5"
Minimum
11"
5"
Dimensions, Inches (H x W x D)
Fireplace
25
7
/
8
x 26
13
/
16
x 9
3
/
8
25
7
/
8
x 26
13
/
16
x 9
3
/
8
Carton
32
5
/
8
x 27
3
/
16
x 11
5
/
8
32
5
/
8
x 27
3
/
16
x 11
5
/
8
Weight, pounds
Fireplace
44
1
/
2
lbs.
44
1
/
2
lbs.
Shipping
48 lbs.
48 lbs.
* For purposes of input adjustment
REPLACEMENT PARTS
Note:
Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they canʼt supply original replacement part(s)
call DESA Heating Productsʼ Technical Service
Department at 1-866-672-6040 for referral in-
formation.
When calling DESA Heating Products, have
ready
• your name
• your address
• model and serial numbers of your fireplace
• how fireplace was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the
factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product or Parts
Central (see page 31). If they canʼt supply original
replacement part(s) call DESA Heating Products at
1-866-672-6040 for referral information.
When calling DESA Heating Products, have
ready:
• model number of your fireplace
• the replacement part number
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burner will have delayed ignition
• fireplace will not produce specified heat
• propane/LP gas supply may be low (propane/LP
only)
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural gas
supplier.
TECHNICAL SERVICE
You may have further questions about installation,
operation or troubleshooting. If so, contact DESA
Heating Productsʼ Technical Service Department at
1-866-672-6040. When calling, please have your
model and serial numbers of your heater ready.
You can also visit DESA Heating Productsʼ techni-
cal service web site at www.desatech.com.