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Troubleshooting, Continued – Desa CGD3018N User Manual

Page 24

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107123-01F

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24

TROUBLESHOOTING

TROUBLESHOOTING

Continued

WARNING

:

If you smell gas

• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your

building.

• Immediately call your gas supplier from a neighbor’s phone.

Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

POSSIBLE CAUSE

1. Metal expanding while heating or con-

tracting while cooling

1. Heater burning vapors from paint, hair

spray, glues, cleaners, chemicals, new
carpet, etc. (See

IMPORTANT

state-

ment above)

2. Gas leak.

See Warning statement at

top of page

1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged

1. Gas leak.

See Warning statement at

top of page

2. Control valve defective

1. Foreign matter between control valve

and burner

2. Gas leak.

See Warning statement at

top of page

1. Thermostat sensing bulb needs to be re-

positioned

OBSERVED PROBLEM

Heater produces a clicking/ticking noise
just after burner is lit or shut off

Heater produces unwanted odors

Heater shuts off in use (ODS operates)

Gas odor even when control knob is in OFF
position

Gas odor during combustion

Logs set cycles to pilot, but room tempera-
ture drops to a lower than ideal level before
log set comes back on

REMEDY

1. This is common with most heaters. If

noise is excessive, contact qualified ser-
vice person

1. Open window and ventilate room. Stop

using odor causing products while heater
is running

2. Locate and correct all leaks (see Check-

ing Gas Connections, pages 12 and 13)

1. Open window and/or door for ventilation
2. Contact local natural gas company
3. Clean ODS/pilot (see Cleaning and

Maintenance, pages 20 & 21)

1. Locate and correct all leaks (see Check-

ing Gas Connections, pages 12 and 13)

2. Replace control valve

1. Take apart gas tubing and remove for-

eign matter

2. Locate and correct all leaks (see Check-

ing Gas Connections, pages 12 and 13)

1. Reposition thermostat sensing bulb (see

instructions for Optional Positioning of
Thermostat Sensing Bulb,
page 25

IMPORTANT:

Operating heater where impurities in air exist may create odors. Cleaning

supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors. These
odors will disappear over time.

This manual is related to the following products: