Monster SuperStar BackFloat Waterproof Bluetooth Speaker - Manual (Page 6)

SPECIFICATIONS TABLE
Product Model Warranty Period for Speaker
Product that accompanies
this warranty statement One (1) year for product sold in North America,
South America and Asia Pacific
Two (2) years for product sold in Europe
FORMAL WARRANTY CLAIM
HOW TO MAKE A CLAIM. In the event of a Product Defect, You must follow
these instructions: (1) Call Monster within two (2) months after You discover
a Product Defect (or should have discovered it, if such Product Defect was
obvious); (2) Give a detailed explanation of how the damage occurred;
(3) Obtain a Return Authorization Number; (4) Return the Product, shipping
prepaid by You (to be refunded if You are entitled to a remedy under the
Scope of this Limited Warranty), to Monster for verification of damage, along
with a copy of Your original sales receipt or proof of purchase (invoice or
packing slip) for such Product, the completed claim form, and printed Return
Authorization Number on the outside of the return package (the claim form
will include instructions for return).
TELEPHONE NUMBERS. If You bought the Product in the United States
(1-877-800-8989), Latin America (Mexico 011-882-800-8989), or Asia Pacific
(China 400-820-8973), contact Monster, LLC via postal service at 455 Valley
Drive, Brisbane, CA 94005 (PLEASE NOTE THAT MONSTER DOES NOT ACCEPT
PRODUCTS SHIPPED TO THIS ADDRESS – FOLLOW INSTRUCTIONS IN “HOW
TO MAKE A CLAIM” ABOVE). If You bought the Product in Australia, contact
Monster’s agent, Convoy International Pty Ltd (02 9700 0111), Unit 7, 1801
Botany Rd, Banksmeadow, NSW 2019 Australia. If You bought the Product
anywhere else, contact Monster Technology International Ltd., Ballymaley
Business Park, Gort Road, Ennis, Co. Clare, Ireland. You can use one of the
following telephone numbers:
United States 1-877-800-8989
Canada 866-348-4171
Mexico 011-882-800-8989
China 400-820-8973
Ireland 353 65 68 69 354
Austria 0800296482
Belgium 0800-79201
Denmark 8088-2128
Finland 800-112768
France 0800-918201
Germany 0800-1819388
Greece 00800-353-12008
Italy 800-871-479
Netherlands 0800-0228919
Norway 800-10906
Russia 810-800-20051353
Spain 900-982-909
Sweden 020-792650
Switzerland 0800834659
Czech Republic 800-142471
United Kingdom 0800-0569520
FURTHER PROCEEDINGS. Monster will determine whether a Product Defect
existed. Monster may, at its discretion, direct You to obtain a repair estimate at
a service center. If a repair estimate is required, You will be instructed on how to
properly submit the estimate and the resulting invoice to Monster for payment.
Any fees for repairs may be negotiated by Monster.
TIMING. If You bring a Formal Warranty Claim and fully comply with all terms and
conditions of this Limited Warranty, Monster will use its best efforts to provide
You with a remedy within thirty (30) days after receipt of Your Formal Warranty
Claim (if You reside in the United States – forty-five (45) days if You reside
elsewhere), unless obstacles outside Monster’s control delay the process.
* Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
Ver.121912 – GLOBAL
©2003–2015 Monster, LLC
occurs later) the Product from an Authorized Dealer as evidenced by the
Authorized Dealer’s invoice, sales receipt or packing slip. If You do not have
written proof of the date of purchase or receipt, then the Warranty Period
commences three (3) months after the date when the Product left Monster
or its factory as evidenced by Monster’s records. The Warranty Period ends
after the time defined in the Specifications Table has expired or after You have
transferred ownership of the Product, whichever occurs earlier. Also, You must
call Monster and obtain a Return Authorization Number (as described under
“How to Make a Claim”) within two (2) months after You discover a Product Defect
(or should have discovered it, if such Product Defect was obvious).
“You” means the first individual person that purchased the Product in its original
packaging from an Authorized Dealer. This Limited Warranty does not apply
to persons or entities that bought the Product (i) in used or unpackaged form,
(ii) for resale, lease or other commercial use, or (iii) from someone other than an
Authorized Dealer.
SCOPE OF THIS LIMITED WARRANTY
PRODUCTS. If a Product contained a Product Defect when You bought it from
an Authorized Dealer, and Monster receives a Formal Warranty Claim from You
(i) within two (2) months after You discover such Product Defect (or should
have discovered it, if such Product Defect was obvious) and (ii) before the end
of the Warranty Period for Product Defects applicable to the Defective Product,
then Monster will provide You with one of the following remedies: Monster
will (1) repair or, at Monster’s sole discretion, replace the Defective Product,
or (2) refund to You the purchase price You paid to Monster or the Authorized
Dealer for the Defective Product if repair or replacement is not commercially
practicable or cannot be timely made. NOTE: TO THE FULLEST EXTENT
PERMITTED BY APPLICABLE LAW, MONSTER DOES NOT ASSUME ANY LIABILITY
FOR ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES UNDER THIS
LIMITED WARRANTY.
GENERAL PROVISIONS
CHOICE OF LAW/JURISDICTION. This Limited Warranty and any disputes arising
out of or in connection with this Limited Warranty (“Disputes”) shall be governed
by the laws of the jurisdiction where You bought the Product.
OTHER RIGHTS. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM JURISDICTION
TO JURISDICTION, AND WHICH SHALL NOT BE AFFECTED BY THIS LIMITED
WARRANTY.* THIS WARRANTY EXTENDS ONLY TO YOU AND CANNOT BE
TRANSFERRED OR ASSIGNED. If any provision of this Limited Warranty is
unlawful, void or unenforceable, that provision shall be deemed severable and
shall not affect any remaining provisions. In case of any inconsistency between
the English and other versions of this Limited Warranty, the English version
shall prevail.
REGISTRATION. Please register Your Product at www.MonsterProducts.com.
Failure to register will not diminish Your warranty rights.
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