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Troubleshooting, Xdma6855 operation – Dual XDMA6855 User Manual

Page 23

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3

Problem

Cause

Action

Unit will not turn on 

(no power)

Yellow wire not connected or incorrect
voltage Red wire not connected or
incorrect voltage

Check connections for proper
voltage (11~16VDC)

Black wire not connected

Check connection to ground

Fuse blown

Replace fuse

Unit has power 

(but no sound)

Speaker wires not connected

Check connections at speakers

One or more speaker wires touching
each other or touching chassis ground

Insulate all bare speaker wires
from each other and chassis
ground

Unit blows fuses

Yellow or red wire touching chassis
ground

Check for pinched wire

Speaker wires touching chassis ground Check for pinched wire
Incorrect fuse rating

Use fuse with correct rating

Excessive skipping

Unit is not mounted correctly or
backstrap is not secure

Check mounting sleeve and
backstrap support

Physical defect in media (CD, CD-R or
CD-RW)

Check media for scratches

ERROR-01 appears 

on display

Disc read error

Press eject or RESET

ERROR-02 appears 

on display

Focus error or disc is in upside down

Press eject or RESET

PROTECT appears 

on display

The WMA file is copy-protected by DRM
(Digital Rights Management)

Write disc using WMA files that
are not copy-protected

NO FILE appears 

on display

Selected file is not available in direct or
alphanumeric search modes

Repeat search using valid
parameters

INVALID appears 

on display

The file format is incompatible

Write disc using valid audio
files with .mp3 or .wma file
extensions

Unit will not accept 

a disc

CD mechanism position out of
alignment

Press MUTE and Preset 1 to
reset CD mechanism position

CD transit screws still in place

Remove transit screws
located on top of the unit

PAIRING FAILED 

appears on the display

Pairing attempt has exceeded 60
seconds

Retry pairing sequence. Pairing
must complete within 60
seconds.

Phone is not setup correctly to connect
to a bluetooth hands free device.

Check the owner's manual
for instructions on enabling
bluetooth.

Bluetooth device is not compatible with
the BTM60

Contact technical support for
more information.

Troubleshooting 

XDMA6855

 OPERATION