JLCooper Eclipse PX for OS X - Manual (Page 14)

Eclipse PX User Manual
JLCooper Limited Warranty!
JLCooper Electronics ("JLCooper") warrants this product to be free of defects in materials or
workmanship for a period of 12 months from the date of purchase. This warranty is non-transferable and
the benefits apply only to the original owner. Proof of purchase in the form of an itemized sales receipt is
required for warranty coverage. To receive service under this warranty, customers in the United States
should contact the JLCooper factory at +1-310-322-9990 and talk to a service technician. If necessary, a
Return Authorization number may be issued. For our customers outside the United States, it is
recommended that you first contact your Dealer or Distributor, since they may offer their own service or
support policy. If local support is not obtainable, please send a FAX to JLCooper's Service Department at
+1-310-335-0110 with a detailed description of the service required. Upon issuance of return
authorization, the product should be packed in the original shipping materials and shipped prepaid and
insured to: Service Department, JLCooper Electronics, 142 Arena Street, El Segundo, CA 90245. Please
include the following: copy of the sales receipt, your name and address (no P.O. Boxes, please), a brief
description of the problem, and any other related items discussed with the service department and
considered necessary to evaluate the product or effect a repair. The return authorization number must be
clearly written on the outside of the package. JLCooper will at its option, without charge for parts or
labor, either repair or replace the defective part(s) or unit. Carriage, insurance, customs duties, impounds,
tariffs, taxes, surcharges, brokerage fees and other shipping costs are not covered by this warranty.
JLCooper's normal repair turn around time at the factory is approximately 15 business days from receipt
of product to shipping. Your actual turn around time will include return shipping. Actual turn around time
will vary depending upon many factors including the repeatability of the customer's reported complaint,
the availability of parts required for repair, the availability of related products needed to evaluate the
product if necessary. Priority services are available at additional cost. These should be discussed with the
service technician at the time the return authorization is issued. This warranty provides only the benefits
specified and does not cover defects or repairs needed as result of acts beyond the control of JLCooper
including but not limited to: abuse, failure to operate in accordance with the procedures outlined in this
owner's manual; nor does it cover damage from accident, negligence, using incorrect power supply,
modification, alteration, improper use, unauthorized servicing, tampering, ingress of foreign matter; nor
for damage from natural or man-made events such as, but not limited to flooding, lightning, electrostatic
discharge, tornadoes, earthquake, fire, civil unrest, war, terrorism, etc.
THE DURATION OF ANY OTHER WARRANTIES, WHETHER IMPLIED OR EXPRESS,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY, IS
LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN. JLCOOPER HEREBY
EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED
TO: LOSS OF TIME, INCONVENIENCE, DELAY IN PERFORMANCE OF THIS WARRANTY, THE
LOSS OF USE OF THE PRODUCT OR COMMERCIAL LOSS, AND FOR BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS
PRODUCT. JLCOOPER SHALL NOT BE LIABLE FOR DAMAGES OR LOSS RESULTING FROM
THE NEGLIGENT OR INTENTIONAL ACTS OF THE SHIPPER OR HIS CONTRACT AFFILIATES.
THE CUSTOMER SHOULD CONTACT THE SHIPPER FOR PROPER CLAIMS PROCEDURES IN
THE EVENT OF DAMAGE OR LOSS RESULTING FROM SHIPMENT. THIS WARRANTY SHALL
BE GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA.
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