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Electrical connections, Power, Troubleshooting – JLCooper eBox I User Manual

Page 8: Technical reference

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Technical Reference

Electrical Connections

Power
The eBox I/O requires a 9 volt DC supply capable of delivering at
least 500 milliamps. The unit comes with a power supply
appropriate for the country in which the unit was sold. If you need
a power supply specific to your location, please contact your local
distributor or JLCooper Electronics.

Location JLCooper

Part

Number

North America

PSDC117

Europe PSDC230

Approved Power Supplies


Warning: Using a power supply other than the units specified in the
above table can result in damage to the eBox and/or other equipment
which is not covered by the JLCooper Factory Warranty.

Troubleshooting

If for some reason the eBox I/O does not give you the expected
results, take a moment to do some investigating. The most
important concept is that you have your eBox I/O connected
properly as outlined in Installation and Use. Take a moment to
double check your setup.

A common problem is forgetting to turn the power switch on or
turning the unit on after the software application has launched.

In addition, the JLCooper website (

www.jlcooper.com

) will

contain up to date information on drivers, applications and
troubleshooting.

If all else fails, you can contact the JLCooper Service Department
at: [email protected].

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