Electrical connections, Power, Troubleshooting – JLCooper eBox I User Manual
Page 8: Technical reference

Technical Reference
Electrical Connections
Power
The eBox I/O requires a 9 volt DC supply capable of delivering at
least 500 milliamps. The unit comes with a power supply
appropriate for the country in which the unit was sold. If you need
a power supply specific to your location, please contact your local
distributor or JLCooper Electronics.
Location JLCooper
Part
Number
North America
PSDC117
Europe PSDC230
Approved Power Supplies
Warning: Using a power supply other than the units specified in the
above table can result in damage to the eBox and/or other equipment
which is not covered by the JLCooper Factory Warranty.
Troubleshooting
If for some reason the eBox I/O does not give you the expected
results, take a moment to do some investigating. The most
important concept is that you have your eBox I/O connected
properly as outlined in Installation and Use. Take a moment to
double check your setup.
A common problem is forgetting to turn the power switch on or
turning the unit on after the software application has launched.
contain up to date information on drivers, applications and
troubleshooting.
If all else fails, you can contact the JLCooper Service Department
at: [email protected].
8